**WHAT YOU'LL DO**:
As a Specialist within the Knowledge & Collaboration Services (KCS) team, you will form an integral part of improving BCG's knowledge base.
Your primary focus will be general Knowledge Curation activities, such as identifying, extracting and sanitizing meaningful content across various document repositories and sharing it back with the broader BCG community.
Working closely with senior team members, you will contribute to multiple activities and initiatives while providing exceptional customer service to Topic and Practice Areas teams.
You will thrive in a learning-rich, fast-paced, deadline-oriented environment that is customer-focused and participate in basic coaching and mentoring of more junior team members.
You will be a good problem solver and will work well independently as well as in a collaborative team environment.
You will welcome the opportunity to grow and learn in an apprenticeship culture where you can quickly build and expand your skill set.
By communicating in a clear and concise manner with a positive and engaged face to the customer, you will assist in building a loyal customer base for the overall KCS team.
Climate & Sustainability is a fast-growing practice and a driving force for BCG's ambition to become the most positively impactful company in the world.
We believe that we can transform how private sector creates competitive advantage and support the public sector in striding towards net zero & sustainability ambition.
Together with our clients, we believe we can help solve some of the most pressing social and environmental challenges.
BCG has a heritage and a commitment to Social Impact working at the intersection of private, public and social sectors.
We have a differentiated perspective in the market on Sustainability - a company's economic, social, and environmental effects on the world - and can demonstrate that sustainability has also a positive impact on total shareholder return (TSR).
We target delivering Sustainability Transformations spanning a company's products and services, business operations, and supply chains.
We also aspire to imbed a sustainability lens in all of BCG's work.
You can find more about BCG's own sustainability ambition in BCG's latest sustainability report Progress in a Year of Adversity 2020.
**YOU'RE GOOD AT**:
- Understanding Knowledge Management (KM) concepts & comprehension of KM as an area of work
- Capturing content from high-impact cases in BCG's C&S and SI PA, under supervision of the Content Manager (Team Lead) and KT and in close collaboration with the case teams
- Working with Content manager to timely identify PA knowledge gaps on BCG's intranet and define strategy to fill it with targeted case curation
- Achieving PA's Content quality with Content Manger to make sure knowledge IP is relevant to PA's with fast changing commercial priorities & searchable on intranet
- Working in a well-organized, self-starting fashion with good prioritization skills and the ability to work autonomously and as part of a global team
- Adapting per stakeholder requirements with excellent process and planning skills - strong follow through and accountability essential
- Advancing knowledge of primary function or PA - share best practices and upcoming trends within the team/PA
- Independent and autonomous interactions and communication with stakeholders, thereby delivering high quality output
- Cross-team projects, fostering collaboration and innovation in the job in order to improve processes/projects
- Pressure-testing solutions to problems; assisting junior colleagues with solving daily work problems
**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:
- Bachelor's degree required - preferably in business, or related research/analysis-intense field
- 2-4 years of relevant work experience or equivalent preferably in the Climate and Environmental, Sustainability related topics
- Fluency in English; other languages requested in certain locations
- Excellent business writing skills
- Knowledge of business documents such as Proposals, credentials, case studies etc.
is desirable.
- Knowledge of content analytics and reporting will be an advantage.
- Outstanding interpersonal and communication skills to interact with internal stakeholders while working in a global collaborative team environment
**YOU'LL WORK WITH**:
The Knowledge organization that works in close collaboration with the case teams and other groups within our firm to help create, retrieve, organize, and analyse the knowledge that enables BCG to deliver superior business value for clients.
Our role is to be a trusted partner and catalyst for all parts of BCG in building the development of knowledge as a core competitive advantage - and advancing our firm's reputation as a global leader in business consulting.
Ultimately, our efforts create a firm-wide culture of knowledge sharing and collaboration.
**ADDITIONAL INFORMATION**:
Knowledge & Collaboration Solutions team m