Solutions Reliability Engineer, Selling Partner Services

Are you passionate about managing the development, testing and support processes in a rapid software development life cycle?Automating DevOPs & Testing Tasks?Solving operational and reliability problems?Key job responsibilities* Have the ability to learn technical concepts quickly with a strong sense of urgency* Have enthusiasm for working in a fast paced, rapidly changing environment* Be a creative problem solver, who is passionate about innovation and customer experience* Have a diverse background in related AWS technologies* Have strong written and oral communication skills* Can deal with ambiguity; work with minimum supervisionA day in the life* Dive Deep troubleshooting, diagnosing, and resolving problems across various technologies to perform root cause analysis* Create and update engineering or customer-facing documentation* Develop runbooks, or build tools, used by customers or other Support Team members* Identify customer pain points, raising concerns with engineering, to implement support improvement opportunities* Completing projects to improve API solutions reliabilityAbout the teamSolutions Reliability Engineering SRE provides proactive quality focused responsibilities for our data products and to ensure customer confidence in our SP-API (Selling Partner API) developer experience.* Are you thrilled about automating repetitive technical tasks?* Are you passionate about solving and complex technical problems and performing root cause analysis?* If you are someone who enjoys innovating, solving hard problems and working on the cutting edge of technology, come join our DS&S team!BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Knowledge of web services, distributed systems, and web application development- Knowledge of networking protocols such as HTTP, DNS and TCP/IP- Experience working with REST API based services- Experience with REST web services, XML, JSON- Experience using SQL-based relational databasesPREFERRED QUALIFICATIONS- Experience scripting in one or more language (e.g.Bash, Python, Perl, Ruby)- Experience using Git- Knowledge of IT Support processes and SLA management- Knowledge of OpenAPI specification and tools- Automating DevOps tasks including CI/CD, infrastructure management, software testing, and production monitoring