**Introduction**
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do.
Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide.
At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.
**Your Role and Responsibilities**
We are currently looking for skilled Senior Software developer - Production Reliability Engineering to ensure performance, reliability, and scalability for AI & ML driven voice agent microservices, Kubernetes clusters, AWS cloud infrastructure, network services, and storage layers.
**Responsibilities**
- Work closely with other Watson Orders development teams in an embedded SRE model to help define & implement key metrics for uptime, reliability, and performance of these services and develop runbooks for incident management.
- Design, implement, and support critical multi region cloud infrastructure in AWS to support data platform, microservices, and development environments.
- Develop deep service telemetry through metric collection, distributed tracing, visualization, and reporting via Open Telemetry, Prometheus, and related tooling.
- Implement stability and performance optimizations in Python.
- Participate in the definition and management of SLIs, SLOs and error budgets for infrastructure and production services.
- Design, develop and maintain CI\\CD pipelines for integration and Kubernetes clusters.
**Required Technical and Professional Expertise**
- 5+ Years Linux experience configuring, supporting, and optimizing.
- 2+ Years experience architecting, deploying, and supporting k8s environments.
- 3+ Years architecting, deploying, and supporting production AWS infrastructure.
- 2+ years experience designing and supporting distributed systems.
- 2+ years Experience in one of more languages such as Python, Java, Go - ability to debug, optimize, and write scalable code.
- Fluent or native proficiency in English
**Preferred Technical and Professional Expertise**
- Experience implementing telemetry frameworks (Open Telemetry, prometheus) and infrastructure (Prometheus, Jaeger, and similar tools).
- Experience designing and implementing infrastructure as code pipelines.
- Familiarity running distributed ML workloads in cluster orchestrated environments.
- 2+ Years PubSub Experience (Kafka, MQTT, SQS)
**About Business Unit**
Are you craving to learn more?
Prepared to solve some of the world's most unique challenges?
And ready to shape the future for millions of people?
If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story.
Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
**About IBM**
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain.
Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.