You will spend 100% of your time engaging with Customers on Instagram & Facebook.
USA Day Hours Required
**THE COMPANY**
Founded in 2020 Soy & Sass is a high-growth Amazon FBA business, selling and Manufacturingh Candles -, boasting comprehensive knowledge of the E-Commerce environment allowing it to bring high quality products to market.
With the experience of millions in managed revenue, and more than 4 years experience, Soy & Sass brands outperform almost every seller in its competitive niche on Amazon.
We love to hire people who share our passion for continuous improvements & quality of work within the e-commerce market.
We do our best work when we're surrounded by people who are insatiably curious, intelligent, and who thrive in collaborative, check-your-ego-at-the-door working environments.
Sound like you?
Let's talk.
**THE ROLE**
We are looking for a Social Media Outreach Specialist to help us reach & engage with new customers.
You will spend most of your day engaging with and providing value to Customers on the Instagram platform.
This is a full-time position for around 40 hours per week.
**Some specific responsibilities include**:
- Proactively reach out to potential Customers via Instagram
- Engage with Customers on Instagram & capture their details
- Analysing & Split Testing the success of different scripts
- Keeping key stakeholders informed on the status of Customer Outreach
**What you bring to the table**:
You must be a high-performer, & comfortable working in a performance driven role:
- A GREAT conversationalist - fluent in English & ability to hold a conversation in perfect American English.
- Ability to engage with Customers in a personable way - not just following scripts
- Ability to hit outreach targets including minimum customer engagements
- Ability to work with mínimal oversight
- ADDED BONUS - if you have experience of creating content & posting on Instagram
**Work Schedule**
- This is a virtual job, working USA hours
- You will need to be available for weekly meetings that are 30-90 minutes long.
**Benefits**
Earned after 90 days of successful employment
- Quarterly & Annual Performance Bonus
- Opportunities for growth
- Working with experts in E-Commerce
- On the job paid training
- Annual 2% raises
**Salary**: ¢3,627.30 per hour
Ability to commute/relocate:
- San José, Provincia de San José: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Customer Service: 3 years (preferred)
**Language**:
- English (required)