Site Reliability Engineer (Hybrid)

Detalles de la oferta

Troubleshoot, monitor, and support critical production systems.
Perform root cause analysis and manage incidents to ensure timely resolution.
Provision and deploy environments in a cloud infrastructure (preferably IBM Cloud).
Handle initial intake for Salesforce-related customer cases, ensuring SLA commitments are met.
Provide on-call support, sharing rotation duties with global resources (including Poland/Costa Rica), ensuring minimized MTTR (Mean Time to Recovery).
Manage workloads and resources to maintain commitments and prevent SLA breaches.


Salario Nominal: A convenir

Fuente: Brassring

Requisitos

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