Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports.
-Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics.
-Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials.
- Create and deliver below customer requirements as per agreed SLAs -Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services.
-Quality Assurance ; Ensure deliverables for quality and accuracy are of the highest order.
On-time project delivery within stipulated deadlines -Support in creation and maintenance of standard operating procedures (SOPs) -Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports.
-Participate in various knowledge sharing sessions that
**Commitment to Diversity & Inclusion**:
- Novartis is committed to building an outstanding, inclusive work environment and diverse team's representative of the patients and communities we serve._
**Minimum requirements**
- Good customer satisfaction scores - Ability to manage multiple stakeholders / projects - Delivery on time
Operations Management and Execution Project Management Working experience within the pharmaceutical industry English
**Division**
SANDOZ
**Business Unit**
Commercial OPS SIR SZ
**Country**
Costa Rica
**Work Location**
San José
**Company/Legal Entity**
NOV PHA Logistics PAN
**Functional Area**
Marketing
**Job Type**
Full Time
**Employment Type**
Regular
**Shift Work**
No
**Early Talent**
Yes