Serial Number Standard Program ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE's values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences.**_ Job Family Definition:_**Leads programs and projects regarding implementation of Quality improvement strategies, measurement, and training. Supports leadership in driving quality culture and quality improvements within the organization. Responsible for identifying and improving process and program efficiency and effectiveness. Ensures that projects and programs align with the quality strategy and vision. Coaches and provides direction to the business or functional area on quality improvement projects in order to achieve desired business results. Projects are typically shorter-term, less complex and more contained with a defined time frame. Programs are typically longer-term, multi-functional, multi-project with complex requirements and effort.**_ Management Level Definition:_****_ In a typical day as a Serial Number Standard Program Manager, you would:_**- Manages and leads a program involving multiple functions and project teams to promote quality culture and drive the quality improvement process for a product or service offering.- Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.- Manages activities of supporting project teams and internal partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.- Communicates program progress, escalations, and issue analysis to stakeholders; collaborates with management and internal development, manufacturing and service delivery partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.- Drives innovation and integration of new technologies and quality initiatives into projects and activities in the organization.- Provides guidance and mentoring to less- experienced staff members.**_ Education and Experience Required: _**- Bachelor's or Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent- Project management certification such as PMP/PMI certification highly preferred.- Lean Six Sigma or other Quality certification preferred.- Typically 6-10 years experience.**If you are**- Experienced using project planning tools and software packages to create, manage, and track project results.- Strong analytical and problem solving skills.- Demonstrated experience coordinating and directing matrixed teams and resources.- Ability to create and manage program schedules, budgets, and resource allocation plans- Excellent written and verbal communication skills; mastery in English and local language.- Ability to effectively communicate program plans, proposals, and results, and negotiate options at management levels.costaricaJoin us and make your mark!We offer:- A competitive salary and extensive social benefits- Diverse and dynamic work environment- Work-life balance and support for career development- An amazing life inside the element! Want to know more about it?Then let's stay connected!HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.**Job**:Quality**Job Level**:Expert**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.
