**Our company**:
Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We count with 16 global offices and 25 innovation labs.
Our Software Engineering experts work with leading-edge technology companies to improve their speed to impact.
**Essential duties and job responsibilities**:
- Develop and document requirements and use cases for all changes to assigned products including associated test cases, matrices and approaches.
Work with other departments to identify business needs and implement change while ensuring that business requirements for successful implementation of initiatives are accurately and thoroughly understood and defined.
- Create technical requirements documentation and aid in the design of solutions with developers.
- Liaise with internal and external stakeholders as an integral part of performing their responsibilities.
- Facilitate and participate in technical discussions with developer resources and data analysts.
- Understand the benefits and features of assigned product/service lines.
- Manipulate and work with large, complex data files.
- Support, and where required, create and update front line user documentation, FAQ's, manual's and technical documentation.
- Understand the benefits and features of an iterative approach to software development (Agile).
- Work with stakeholders on strategic research and development of identified product lines.
- Provide summary reporting to management on their ongoing work, analysis and projects.
- Support other company projects as required.
**Requirements**:
- 6+ years of experience.
- Advance English level (C1 min).
- Experience developing and documenting requirements and use cases for all changes to assigned products including associated test cases, matrices and approaches.
- Experience working with other departments to identify business needs and implement change while ensuring that business requirements for successful implementation of initiatives are accurately and thoroughly understood and defined.
- Experience creating technical requirements documentation and aid in the design of solutions with developers.
- Experience liaising with internal and external stakeholders as an integral part of performing their responsibilities.
- Experience facilitating and participating in technical discussions with developer resources and data analysts.
- Strong understanding of the benefits and features of assigned product/service lines.
- Experience manipulating and working with large, complex data files.
- Experience supporting, and where required, creating and updating front line user documentation, FAQ's, manual's and technical documentation.
- Strong understanding of the benefits and features of an iterative approach to software development (Agile).
- Experience working with stakeholders on strategic research and development of identified product lines.
- Experience providing summary reporting to management on their ongoing work, analysis and projects.
**Why you will love working with us**:
- WFH/WFA and available workplace office space if preferred
- Private medical, dental and life insurance
- Additional vacations per work anniversaries
- Birthday day off
- 3 sick leaves paid per year
- Certification Reimbursement
- Substantial referral bonuses
- Welcome bonus
- Mental Health days off
- Employee Solidarity Association
- A value-based culture where opportunities to learn are endless
