Job DescriptionWhat you'll be doingThe Senior Software Engineer (Imaging) will play a vital role in supporting and automating document handling processes from various sources (online uploads, mail, fax, etc.)for Experian's MCE (My Customer Experience) division.The ideal candidate will possess a deep understanding of imaging technologies, OCR tuning, automation via AI/ML, and cloud services, particularly with AWS tools.This role requires a candidate that operates at a fast pace, is comfortable with change, is detail-oriented, drives for results, and has a high standard for quality.Responsibilities Include· Familiarity with DevOps and creating new CICD Pipelines for new applications in AWS· Create, deploy, and support applications written in Python for AWS using CloudFormation or Terraform using serverless technologies (API Gateway, DynamoDB, Lambda, SQS, S3, others).· Build monitoring to improve the visibility of the environment.· Help automate manual tasks in a Windows ecosystem.· Develop, design, and maintain imaging automation solutions using C#, Python, PowerShell, and JavaScript within both legacy and future platforms.· Implement and optimize OCR technologies, with a particular focus on tuning for accuracy and efficiency.Harness the capabilities of AWS Textract, along with other AWS tools, to advance our imaging solutions.· Integrate AI/ML models into the imaging process to enhance automation and achieve business objectives.· Collaborate cross-functionally to understand workflow needs and integrate automation solutions that streamline document handling processes.· Stay updated with the latest imaging, automation, and AI/ML technologies to ensure the company's solutions remain cutting edge.· Troubleshoot and resolve any issues related to the implemented solutions, ensuring minimal disruption to business operations.· Responsible for tuning automation functions within the legacy platform (iLinx) to increase accuracy and customer experience.· Continual analysis of statistics to recommend the best candidates for continued tuning.· Review, validate, update, and add rules and training as needed through tuning to achieve the highest automation and lowest error rate possible.· Collaborate with technology teams, product management, and business stakeholders to identify and improve automation functions.· Performing releases after hours (about 1 time a week)· On Call rotation with teamQualificationsQualifications and Experience Required:· 3+ years of proven experience within a DevOps team using AWS technologies.· Proficiency in C#, Python, and PowerShell; JavaScript is a plus.· In-depth knowledge of AWS Textract and familiarity with a range of AWS tools.· Hands-on experience with OCR technology, including tuning and optimization.· Experience using CI/CD pipelines for automated deployments.· Familiarity with AI/ML concepts and their applications in automation.· Strong problem-solving skills and an innovative mindset.· Excellent communication skills, both written and verbAdditional InformationCulture at ExperianOur uniqueness is that we truly value yours.Experian's culture, people, and environments are key differentiators.We take our people's agenda very seriously.We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.Experian Careers - Creating a better tomorrow togetherFind out what its like to work for Experian by clicking hereExperian is proud to be an Equal Opportunity and Affirmative Action employer.Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.We value the uniqueness of every individual and want you to bring your whole, authentic self to work.For us, this is The Power of YOU and it ensures that we live what we believe.
