529733BR
**Why Kyndryl**
Our world has never been more alive with opportunities and, at Kyndryl, we're ready to seize them.
We design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong.
Our people are actively discovering, co-creating, and strengthening.
We push ourselves and each other to seek better, to go further, and we carry this energy to our customers.
At Kyndryl, we want you to keep growing, and we'll provide plenty of opportunities to make that happen.
**Your Role and Responsibilities**
Your Role and Responsibilities
Delivery Management
- Reviewing the project health status and taking appropriate actions to make sure that projects are progressing well
- Facilitate resolution of Project issues/risks and directing Project Managers and Technical Leads to implement resolutions and escalate as appropriate to stakeholders/ sponsors
- Serve as an escalation point for issue resolution for customers interfacing with KYNDRYL project teams
- Host Steering Committee meetings with key Project stakeholders and Report project status to steering committee through Project Dashboards
Business Development and Growth
- Conduct account planning session to strategically handle and identify growth opportunities for the account.
- Discuss with client and identify their pain points and project requirement and work on putting up project proposal from KYNDRYL
- Work on the respective practice area and competencies to identify the right solution for the client
- Work on various KYNDRYL tools to provide risk assessment, cost case and pricing for the solution
- Work with contract and legal department for contract review and approval
- Work on creating the necessary contract documents like statement of work (SOW) or PCR (project change request).
- Work on contract signing by coordinating with various stakeholders from both KYNDRYL and Customer
- Entering, tracking and reporting the growth opportunities in KYNDRYL tracking systems and reporting to the senior management.
Financial Control and reporting
- Forecasting revenue, cost and profit for the account by using various KYNDRYL tools
- Working with financial analysts to clarify any questions they may have.
- Providing overall leadership on cost cutting and revenue increase
- Reporting financial status, outlook and road-map.
- Account planning for future years.
- Attending financial and other control audits
**Required Technical and Professional Expertise**
- Strong communication skills; both verbal and written.
- Knowledge of lifecycle, cost, delivery, and support aspects about one or more of the following areas: SAP, Oracle, Salesforce, PeopleSoft, Cloud, Windows, VMware, Enterprise Backup and Recovery.
- 5+ years delivery with offshore-onsite team mix
**Preferred Technical and Professional Experience**
- Microsoft Project, Excel, and PowerPoint.
- PMP Certification Desired.
**Required Education**
Bachelor's Degree
**Preferred Education**
None
**Country/Region**
Costa Rica
**State / Province**
HEREDIA
**City / Township / Village**
Heredia
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
**Other things to know**
**Primary job category**
Project Management
**Role ( Job Role )**
Project Manager
**Employment Type**
Full-Time
**Contract type**
Regular
**Position Type**
Professional
**Travel Required**
No Travel
**Company**
(Y014) Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada
**Is this role a commissionable/sales incentive based position?
**
No