The position has the responsibility for researching, troubleshooting and supporting multiple clients applications located in LATAM region who uses a wide brand of technologies and environments. The role ofOracle EBS Administratorrequires the expertise and skills to diagnose serious issues and provide exceptional support for mission-critical applications as part of Platform Services Team.
Essential Responsibilities
Manage and admin Oracle EBS applications.
Perform routine monitoring, tuning, and troubleshooting of EBS environments to ensure optimal performance.
Oversee installation, configuration, and maintenance of Oracle applications and databases.
Adhere to the best business practices for Oracle and other systems.
Manage and maintain security for the application and databases, including user management, access controls, and data encryption.
Collaborate with development and infrastructure teams to optimize queries, indexes, and overall system performance.
Perform migration, cloning, patching activities.
Provisioning of development and testing environments.
Work closely with development/dba team to fine tune SQL and PL/SQL code.
Work in conjunction with Unix Admins to support of root level activities.
Work in conjunction with Middleware team to support app/web servers level activities.
Collaborate with the development teams, system administrators, and other stakeholders in the design, development, testing, tuning and implementation of database applications.
Production support of applications and databases, patch installation, working service requests with Oracle.
Respond promptly to incidents and service requests, diagnosing and resolving issues efficiently.
Participate in On-call support to ensure the highest standards of availability, resilience, integrity, security and performance required by business.
Provide technical support and guidance to end-users of the application and databases.
Create and maintain comprehensive documentation. Keep up to date with the latest Oracle trends and technologies.
Backup and recovery; ensuring the database, application, and custom code are properly backed up and retained in accordance with our backup and retention policies.
Management and maintenance of backups and recovery procedures, i.e., ensuring backups are taken in a timely manner.
Testing of backups to ensure recovery is possible.
Provide system information as requested during audits. Enforce policies and procedures.
Other job-related duties and responsibilities may be assigned from time to time
Soft Skills and Expectations
Focus on customer support and the ability to build successful working relationships with Clients
Excellent interpersonal, presentation and communication skills, verbal & written.
Extreme focus on Client satisfaction and client relationship management
Exceptional verbal and written communication.
English Language skills, both written and verbal are a must.
Ability to work calmly and professionally in high pressure situations.
Attention to detail and the ability to learn quickly.
Must be extremely comfortable interacting with customers.
Must have strong problem solving and troubleshooting skills.
Must be able to learn new software products and embrace new technology.
Trustworthy, reliable, and dependable.
Positive team player.
Basic Qualifications
Must be proficient in Oracle technologies i.e., ERP (EBS R12), 19c database, 12c Application Server and tools.
Proficiency in LINUX/Unix operating systems
Demonstrated scripting skills through Python, Shell or others.
Experience with Oracle Forms/Reports 12c Administration and deployment.
Experience with Oracle Reports, APEX, OID, and OAM SSO configuration
Experience with Oracle WebLogic server and HTTP server administration.
Experience WebLogic application High Availability configuration.
Experience in EBS cloning & patching (using ADOP)
Experience with Oracle Access Manager and Oracle Internet Directory
Experience with disaster recovery planning and procedure
Extensive experience in working with customers to build and formulate business requirements.
Experience in developing documentation, white papers and presentations to all levels of management and technical staff
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Systems & Engineering------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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