At Encora we are looking for a great talent like you to join our team as the next
**Senior M365 Engineer (9952).**
**About the role**:
As a Senior M365 Engineer, you will be part of a highly skilled technology and agile team by supporting and developing cutting-edge solutions to meet our business requirements. You will help us accelerate our customers' business results by innovating cutting-edge digital products.
Some of your essential day-to-day job duties and responsibilities will include:
- Design and implement Microsoft 365 solutions tailored to meet the organization's business and technical requirements.
- Collaborate with stakeholders to gather requirements, analyze existing workflows, and recommend M365 solutions to optimize productivity and enhance collaboration.
- Ensure the security, compliance, and governance of M365 services by implementing and enforcing appropriate policies, controls, and monitoring mechanisms.
- Monitor and troubleshoot M365 service-related issues, working closely with end-users and support teams to resolve incidents and minimize downtime.
- Stay updated with the latest M365 features, updates, and industry trends, and assess their impact on the organization's environment.
- Conduct training sessions and create documentation to educate end-users on M365 capabilities, best practices, and self-service troubleshooting techniques.
- Collaborate with IT teams to develop and maintain automation scripts, workflows, and integrations to streamline administrative tasks and enhance user experience.
- Participate in project planning, execution, and post-implementation activities, ensuring successful delivery of M365 initiatives within defined timelines and budgets.
**Our requirement**:
- Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).
- Proven experience as an M365 Engineer or in a similar role, with a strong understanding of M365 services, architecture, and administration.
- Solid understanding of identity and access management concepts, including Azure Active Directory, Single Sign-On (SSO), and multi-factor authentication.
- Experience with PowerShell scripting and automation for M365 administration tasks.
- Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve complex M365 service-related issues.
- Knowledge of information security best practices, data protection, and compliance requirements within the context of M365 services.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
- Proactive attitude, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
**Why you will love working with us**:
- Work from Home/ Work from Anywhere and available workplace office space if preferred
- Private medical insurance
- Birthday day-off
- Referral bonuses
- Flexible work schedules and work patterns for a better work/life balance
- Continuous technical training
- Working in a Great Place To Work characterized by a horizontal and dynamic environment
- Corporate recognition program
- Career path that will allow you to grow with us.
- Among others
**About Encora**:
Encora is a global company that offers Software and Digital Engineering solutions, with more than 9000 Encorians around the world. Our technology practices include Cloud Services, Product Engineering, Data Science and Engineering, Digital Experience, DevOps, Cybersecurity, Quality Engineering, among others.
- _At Encora Inc. we hire professionals based solely on their skills and do not discriminate on the basis of age, disability, religion, gender, sexual orientation, socioeconomic status or nationality_