**About the job Senior Database Administrator**:
Are you a SQL Server aficionado with a flair for Azure Cloud? Are you passionate about providing top-notch customer support and solving technical puzzles? If so, we're searching for someone just like you to elevate our team to new heights!
Here's what we're looking for:
- ? **5+ years of Mastery**: Delve into the depths of SQL Server across multiple versions, with a gold star for Azure SQL Managed Instance proficiency.
- ? **Customer-Centric Experience**: Lead the charge with 3+ years in customer-facing or support roles, spanning technical escalation, product support, developer engagement, and more.
- ? **Azure Expertise**: Dive deep into the Azure ecosystem with 2+ years of hands-on experience in Microsoft Azure Platform, Cloud Computing, and Azure architecture components. Familiarity with Azure Networking is a definite bonus!
- ? **Networking Ninja**: Navigate through networking setups and troubleshoot with ease.
- ? **Problem-Solving Pro**: Unravel complexities with superior problem-solving skills, utilizing various data collection tools and methodologies to develop effective solutions.
**Preferred Qualifications**:
- Tier 2/3 Environment Experience: Prior exposure to Tier 2/3 environments is highly valued.
- Educational Background: While not mandatory, a BS in computer science/engineering or equivalent industry experience is preferred.
**Soft Skills**:
- Passion for Technology & Customer Support: Fuel your work with a genuine passion for technology and customer satisfaction.
- Leadership: Take charge in technically challenging and sensitive customer scenarios.
- Strong Communication: Articulate complex technical issues with clarity and precision, both verbally and in writing.
- Remote Collaboration: Drive remote meetings and discussions with confidence and authority.