Senior Collections Analyst

**SENIOR COLLECTIONS ANALYST**:
Our team in **Heredia** currently has an opening for a **Senior Collections Analyst**

**YOUR ROLE & RESPONSIBILITIES**:

- Execute collection activities efficiently and effectively in compliance with company policies and procedures.
- Ensure collection of missed or outstanding payments from clients are minimized.
- Responsible for the cash collection of a designated customer portfolio using dedicated software/ systems and resolve billing disputes in a manner that is fair and timely.
- Focus on managing portfolio of receivable accounts and ensure aged balances remain within the set business targets
Update bad debts provision, prepare analysis on debts and monitor account performance
- Prepare reconciliation of accounts and resolve discrepancies which arise
- Prepare scheduled /ad hoc financial analysis reports
- Adhere to agreed service levels, company policies and procedures
- Resolve operational issues and escalate to supervisor where necessary

**YOUR PROFILE**:

- Strong team player
- Familiar with Microsoft Office or equivalent tools
- Good verbal and written communication skills in English (C1 level)
- 2 - 4 years of work experience
- Industry or shared services experience is an added advantage.
**OUR OFFER**:
**INTERESTED?
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