Work Flexibility: HybridWho we Want:Analytical problem solvers.
People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.Goal-oriented: Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
Collaborative partners.
People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.Dedicated achievers.
People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.Job descriptionThe Senior Business Functional Analyst partners with stakeholders and technical teams to solicit and document process flows, features, requirements, and user stories as part of projects and enhancements and ensures quality delivery of those requirements through other IT partners including third party.
He/she is responsible for building strong collaborative relationships with the stakeholders with a specific focus on leveraging technologies such as SalesForce.com, CPQ, SAPC, Varicent, SAP, JDE, ServiceMax, and EIM.What you will do:Build and maintain strong relationship with stakeholdersAct as functional subject matter expert in technologies such as: SalesForce.com, CPQ, SAPC, Varicent, SAP, JDE, ServiceMax, and EIM.Responsible for soliciting and documenting features, functional requirements and user stories and ensuring quality delivery through other IT partners including third partiesDocument test cases and perform or manage user acceptance testing in partnership with testing center of excellence as applicable Effectively leverage collaboration and planning tools such as Azure DevOps (ADO) for documentation of requirements and test casesPartner with testing center of excellence to ensure regression test scripts remain updated and are run on a regular basis to ensure platform continuityPartner with stakeholders and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements Define tangible, functional use cases that align desired technology output to commercial business objectivesRecommend business process and system changes to improve efficiency and business outcomes Manage minor and major enhancement initiatives launching key capabilities to the platform in a governed fashionEnsure clear communication between stakeholders and IT development and support teams This is an individual contributor role that requires use of judgement in applying professional expertise and is expected to work independently with minimal supervisionExpected to effectively collaborate in a global team environment What you need:Bachelor's degree requiredBachelor's in Business Administration, Management of Information Systems (MS), or Computer Information Systems (CS or CIS) preferredMinimum of 2 years of professional experience is requiredExperience with process mapping and/or documenting complex processes and presenting them in a clear and understandable format is requiredAbility to understand, evaluate and recommend changes to business processes is required Knowledge of System Development Lifecycle Methodologies (SDLC) and Agile Development methodologies is preferredDemonstrated functional and/or technical acumen in technologies such as: SalesForce.com, CPQ, SAPC, Varicent, SAP, JDE, ServiceMax, and EIM is preferred but not requiredTravel Percentage: 10%
