Senior Application Support Specialist

RESPONSIBILITIES:

- Demonstrate ownership of assigned tickets (tasks) to final restoration and collaborate with other support teams within the organization and external suppliers
- Provide proactive investigation and maintenance of the systems - Availability Management
- Participate on the projects relevant to services supported by the team (testing and deployments of the new releases and required changes)

**REQUIREMENTS**:

- Fluent English (written and spoken)
- Good knowledge of SQL
- Knowledge of Operating systems (Linux, Windows)
- Basic knowledge of Unix shell (bash) scripting

OTHER SKILLS:

- Strong customer focus
- Experience with Warehouse management systems - advantage
- Basic DB knowledge (Oracle is preferred)
- Java environment knowledge (no programming required)
- Experience with support of IT systems in Corporate environment