WHAT YOU'LL DO
At SurveyOps, you will be joining a highly innovative team with an entrepreneurial mindset.
You will be working directly with BCG's core consulting business in a highly dynamic and fast paced environment.
In addition to bringing your own unique skills and capabilities to the table; you will be expected to leverage opportunities to learn and grow intellectually through formal and on-job training.
YOU'RE GOOD AT
Working with BCG case teams and topic leaders in a fast-paced and dynamic environment, supporting them across different stages of the market research/survey management lifecycle.
- Acting as a thought partner for BCG case teams on market research and survey analytics
- Directly driving additional project volumes through broadening and deepening relationships with BCG's consulting team and topic experts
- Application of market research knowledge to interpret and discuss elements of survey design (sampling, quotas, methodology, questionnaire structure etc.)
- Leading scoping discussions with key stakeholders; understanding business objectives and context of associated market research to provide recommendations on approach, methodology as well as inputs on time/effort
- Directing and managing small project teams (data analysts) to provide support to case teams, including, briefing, managing workflow and output for projects
- Working to enhance efficiency, standardization, and automation; drive synergies with other efforts, and/or potential disaggregation of activities within the team/project
- Collaboration with survey programmers, third-party vendors, and partners for implementation of online surveys and data collection
- Quality review of online surveys before launch, data handling and management capabilities to validate and clean data prior to further processing
- Application of Alteryx and advanced Excel knowledge for survey data transformation and processing as well as for creation of formula/macro driven models and simulators
- Use of visualization tools including PowerPoint, Tableau and Market Sight to represent analytics output in the most appealing and insightful manner
- Working with virtual, multicultural global teams, requiring cross-time zone engagement
- Working in a fast-paced and dynamic environment, dealing with ambiguity and unstructured situations
- Multi-tasking; including networking, relationship building as well as informal business development
YOU BRING
Education- Master's degree with demonstrated high academic achievement in analytics, data science, or mathematics and relevant work experience in market/consumer research data analyticsExperience- At least 5 years of relevant experience in the field of market research and data analytics with clear business development contributions- Proficiency in all aspects of market research, including, questionnaire design, vendor management, data processing, analysis, and reporting- Hands-on experience of working on advanced analysis methods such as Linear Regression, Factor analysis, Clustering, MaxDiff, Conjoint analysis (CBC, ACBC, Nested Conjoint), Logistic Regression, Discriminant analysis, Decision tree, etc.- Strong analytic problem-solving skills with a solid understanding of quantitative research methodologies- Proven track record of analysing raw data and drawing conclusions; experience in exploratory analysis of medium to large data sets to find useful relationships
- Experience of delivering in-person presentations to large/senior audiences
Core Skills
- Strong hands-on experience on tools: SPSS, Advanced Excel, and PowerPoint
- Experience on additional tools such as Sawtooth, Market Sight, Que, R, Alteryx, Tableau, SAS, VBA and SQL will be an added advantage- Working knowledge of Python will be an added advantage- Good organizational, planning and project management skills: flexibility, attention to detail, follow-through, and accountability
- Solid written and oral communication skills; fluent in English, additional languages would be a plus
**YOU'LL WORK WITH**:
Colleagues in the Survey Operations team who engage with BCG consultants and topic experts for efficient survey execution and analytics of survey data.
Your work will support data-driven consumer insights, driving strategic decisions for our clients.