**Location**:
Cartago, Costa Rica, CR
**Job Family**: Information Technology
**Country/Region**: Costa Rica
Coloplast develops products and services that make life easier for people with very personal and private medical conditions. In Coloplast Business Centre we are responsible for global financial operations, orders administration, HR and IT support, marketing & data analysis activities, and many others. If you have the right profile and the right amount of curiosity and ambition you can be a part of this exciting challenge. Curiosity works here!
About the department
Global IT delivers IT assistance to Coloplast Colleagues globally. We are IT professionals responsible for:
1st level and some 2nd level support,
monitoring, troubleshooting and solving alerts coming from IT infrastructure 24/7,
administration of users in global systems,
purchase of IT equipment, accessories and software,
network (WAN, LAN, WI-FI),
unified communications solutions (Avaya, MS Teams, faxes),
ERP, CRM, SharePoint, Basware & Alusta.
About the team
You will join team of fantastic 6 people working remotely with designated watch to cover all time zones. Working closely with our architects you will not only be responsible for the implementation of new policies, standards, and programs, but also investigating security incidents as a part of Security Incident Response Process.
About the job
Security Center Operations Specialist will actively participate in the daily coordination and remediation of all security incidents in the organization. With proper monitoring tools, you will be responsible for the forensic part and reporting security events. You will be responsible for performing analysis of the security events, breaches, and vulnerabilities, as well as you will be part of the incident response team, actively responding to the threats.
**Responsibilities**:
Monitoring, investigating, and reporting of security related events
Performing analysis and investigation of the security events
Preparing and introducing response for the security incidents
Monitoring and responding to alerts within the information technology infrastructure
Ensuring that end-users adhere to Information Technology policies, standards, and best practices
Supporting Coloplast in meeting all security standards for internal or external audits
Performing daily audits of firewall(s), log management, intrusion detection systems, and content filtering controls
Participating in various tasks, projects, internal and external audits
Providing quick updates of security incidents to the Operations management team as well as Major Incident Manager and Information Security Manager (where applicable)
Shaping the processes around security and incident response
**Requirements**:
Knowledge and experience in IT security are required
Strong English skills, written and spoken
Bachelor's degree in computer science or Information Science will be an advantage
**Experience in one or two of following**:
EDR
IDS
IPS
Vulnerability management
SIEM
Forensic
Knowledge of Windows systems
Knowledge of network and routing protocols
Proficiency in Microsoft and Cisco technologies
Ability to clearly define problems, collect data, establish facts, and bring conclusions
Strong and independent
Structured and systematic
**We offer**:
Challenging tasks and growth opportunities in a motivating work environment
Hybrid work
International work environment with Scandinavian culture
Gaining experience in an international organization
Internal trainings
Opportunity to use and develop foreign languages in daily work
Development possibilities/internal transfers within the organization
Fantastic work atmosphere full of respect and partnership
Great company events
Deadline
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward - we explore, learn and look for new ways of doing things.
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