Salesforce Business Analyst (Admin) Costa Rica

**Salesforce Business Analyst (Admin) - Costa Rica****OVERVIEW**SolutionStream has been building custom software since 1996 in Utah. We are a fast-growing multinational information technology services company in Costa Rica. This is a great opportunity to join a stable company for a long-term employment opportunity. If you have experience as a Salesforce Business Analyst (Admin) please feel free to reach out!.**JOB REQUIREMENTS & QUALIFICATIONS**- Bachelors in Computer Science or similar degree/experience AND at least 3+years of on-the-job experience.- The ability to work with a larger team or independently as needed.- Excellent communication skills both verbal and written in English (B2Plus -C1).- The ability to verbalize and contribute to the overall scope and strategy of the project.- Own a project from start to finish with appropriate problem-solving skills.- The ability to take criticism and feedback.- Familiar with agile/scrum methodology, it's our process.**Let's talk tech stack**- Execute AMS and CRM implementations, including but not limited to: Gathering requirements, Defining scope. Conducting gap analysis. Design data and system architecture. Configure modules. Develop solution documents for client review and approval.- Develop requirements for integrations. Support QA testing efforts. Participate in continuous improvement of business processes.- Perform administrative functions in Salesforce such as custom objects creation, workflows, data migration tools, SOQL queries, reports, dashboards, and platform maintenance. Including description and acceptance criteria.- Experience with git source control and collaboration tool such as JIRA, Confluence, Slack.- Familiarity with continuous integration/deployment tools.- Ability to understand business requirements and convert them into solution designs.- Ability to effectively communicate technical issues and resolve problems.- Good interpersonal and communication skills.**Bonus Points**:- Proficiency in languages other than English, Spanish.