Sales Support Rep I

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**What We'll Bring**:
CSG FS Sales Support Role

**What You'll Bring**:
1-2 years of experience in a call center, sales, product support, or clerical/administrative work. Collaborative customer service skills, including attentive listening skills and the ability to articulate customer wants/needs and interact with individuals at all levels, both internally and externally. Flexible to work independently and as a team player to resolve issues.

**Impact You'll Make**:
1. Answer and respond to incoming calls from customers and sales associates, working to resolve questions and problems independently. 2. Provide basic technical support and act as a liaison between the customer, internal departments and software vendors. 3. Compile and distribute membership packets to prospective customers, and then review them upon return for completeness and accuracy, ensuring documents are completed, signed and included. 4. Perform routine account maintenance including name and address changes, subscriber codes, product activations and cancellations, accounts receivable adjustments, miscellaneous billing forms and changes to pricing groups. 5. Perform data entry, compile data reports and special projects.

TransUnion Job Title

Rep I, Sales Support