The Telesales Account Representative will be responsible for conducting outbound sales calls to sell products to customers (businesses and/or individuals) in order to achieve sales quotas.
"This position is for Shyft Global Services, a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business.
Shyft Global Services is a wholly owned subsidiary of TD SYNNEX employing more than 1,500 services professionals and IT experts focused on delivering end-to-end product and customer lifecycle management services for original equipment manufacturers (OEMs) and other technology innovators."
**What You'll Do**:
- Responds to Request for Proposal (RFP), REquest fro Quote (RFQ), bid inquiries and other such information requests received from customers.
- Develops Statements of Work (SOW) and pricing models to provide quotes for installations varying in size, complexity and project duration, maintenance support for personal computers, printers and other related hardware and other contractual agreements.
- Hosts and participates in conference ;calls with the customer/end user to manage existing maintenance contracts, assist project managers in coordinating larger project installations, educate customers on service offerings and propose appropriate services solutions and address other such customer related activities.
- May make subsequent changes to bids or proposals as requested by project managers.
May also perform other duties as assigned.
**Responsibilities**:
- Extensive kowledge of the organization, job content, practices and procedures.
Has breadth of knowledge enabling high level of contribution to multiple tasks.
- Works on complex problems that require significant judgment and initiative.
- Work is performed under mínimal guidance and assigned in the form of desired expectations.
Independent jedgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations.
- Exchanges information with other departments or external contacts.
- May coordinate own work with that of other work groups.
- Will likely field requests from senior management, others in the organization and external contacts.
- Actions have appreciable impact to own department as well as others.
- Errors may be difficult to detect and remedy and will likely result in loss of customer business, materials, money and/or time.
**Experience**:
- Typically 2+ years of experience.
- Good english level.
- Intermedium excel level.
- Knowledge in Salesforce is a plus.
- Background in creating quotes (Plus).
- Time management, organization skills.
**Education/Certifications**:
- High School Diploma or equivalent.
**Working Conditions**:
- Professional, office environment.
- Occasional non-standard work hours or overtime as business requires
**What's in it for You?
**
- ** Make the Most of our Global Organization**: network with other new co-workers within your first 30 days through our onboarding program.
- ** Grow Your Career**: our first priority is to hire from within and help our people grow.
As a co-worker, you'll have more career opportunities available to you.
You can also accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
- ** Work with World-Class Vendors**: our current Telesales Reps are working with some of the biggest brands in technology.
- ** Elective Benefits**: our programs in Costa Rica include optional asociacion solidarista (up to 4% employee contribution and 3% company match), optional private medical insurance, life insurance, scholarship program, monthly electricity payment assistance, and more!
- ** Earn Bonuses**: you'll have the opportunity to earn bonuses on your base salary based on your personal and team performance.
- ** Elevate Your Personal Well-Being**: boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program (LEAP).
**What's In It For You?
**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed.
Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in int