Sales Support Agent

VMware is looking for high energy, customer

**Requisitos**:

- Experience in customer service or any customer facing environment an advantage.
- Excellent communication skills in English, both written and verbal, additional languages an advantage - Quick learner and be able to comprehend interdependency of multiple programs/processes - Ability to stay calm, cool, and collected when dealing with difficult situations.
- Exceptional organizational and problem-solving skills; keen attention to detail.
- Strong team player but willing to speak up and share ideas.
- Ability to identify root cause of an issue/inquiry and offer solutions.
- Self-motivated in a cross-functional, fast-paced and dynamic & uncertain environment - Hands on experience with PRM systems, Sales Force experience preferred.
- Proficient with MS Office Suite - Sense of urgency & ownership when managing different situations and/or cases.