Company Description
**Experian **is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 20,000 people operating across 44 countries and every day we're investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
**Job Description**:
**What you'll be doing**
- Working with Experian Consumer Services newly acquired personal insurance vertical formerly known as Gabi.
- Work with and understand offering of over 20 insurance carriers to quote policies for auto, home, renters, etc.
- Follow SOPs to produce customer insurance quotes based on profile details.
- Run insurance history reports to ensure proper rating.
- Publish and send finalized rates to customers.
- Maintains the integrity of the database by ensuring data quality and accuracy.
**Qualifications**:
**What your background looks like**
- High School diploma Required.
- B2 or C1 CEFR English communication skills or similar English language level Required.
- 2 years of experience in detailed data entry, sales, backoffice and/or customer service positions
- Schedule availability between 4am to 10pm PST. Possible **weekend schedules** can range from Sat-Wed; Wed-Sun; etc.
- Good knowledge of Experian products and services.
- Good knowledge of web-based systems.
- Good PC knowledge.
- Good customer service skills, including chat and phone etiquette.
- Good problem solving and analytical skills.
- Proven previous job stability, including maintaining long-term work relationships with former employers.
- Must have an internet speed of 25mbps download and 5mbps upload.
- Must be able to clear the company's pre-employment screening.
Additional Information
**Our benefits include** Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
**Experian Careers - Creating a better tomorrow together**
We are thrilled to share that FORTUNE has named Experian **one of the 100 Best Companies to work for**. In addition, for the last five years we've been named in the 100 "**World's Most Innovative Companies**" by Forbes Magazine. With a focus on our employees, we have been certified for the third time as **Great Place To Work (GPTW)**. Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect
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Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_. _We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we've helped people and economies flourish - and we're not done.
We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action!
The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.
Find out what is like to work for Experian and discover the Unexpected!
