**Are you ready to make a BIG impact with TD SYNNEX?
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In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.
**Job Summary**:
Oversees the development of current supervisors and sales representatives.
Participates in strategic division initiatives.
Ensures consistent employee management practices across the inside sales department.
Fosters cross-departmental teamwork and communication.
Provides department -wide direction in support of the divisions long-term strategies.
Ensures timely completion of all projects and responsibilities.
**Essential Duties and Responsibilities Required**:
- Works with the Sales Director to develop and execute annual business plans.
- Assigns quarterly sales goals by territory.
- Communicates job responsibilities to staff via MBO's.
- Develops quarterly plans with outside sales for territory development.
- Presents quarterly business plans at team level.
- Manages 100% attainment of Sales, GP$, GP% and corporate special goals.
- Maintains excellent customer and vendor relationships.
- Interfaces with departmental Director to ensure cross-corporate teamwork.
- Oversees strategic projects for division growth.
- Provides sales with the tools needed, such as slippage reports, Credit Utilization, descending reports, new Customers reports, leads, and customer focuses, and the process to utilize them.
- Develops motivational strategies and TD Monthly/Quarterly sales promotions.
Continues to work with PM and Vendors for sales promotions.
- Oversees Employee Development activities, including quarterly one-on-one "feedback" meetings with all employees, quarterly service observations, and reward and recognition programs for top employees.
- Sets up meetings with support departments and holds sales and staff meetings in order to improve communication within the department.
- Responds to escalated customer issues to ensure satisfactory resolution.
- Maintains strategic vendor relationships.
- Addresses escalated personnel issues prior to HR involvement.
Ensures timely resolution of employee issues and consistent actions across regions.
**Knowledge, Skills, and/or Abilities Required**:
**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
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**The requirements listed below are representative of the knowledge, skill, and/or ability required.
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**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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- Able to adjust readily to change and adapt as needed.
- Able to create sales plans and strategies to achieve sales objectives
- Able to analyze and resolve complex issues and problems in a sound and timely fashion.
- Able to foster win/win situations and ensure productive resolutions of conflict.
- Able to build solid, effective working relationships with others.
- Able to coach and mentor others in the development of their skills.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to display assertiveness and a high level of self-confidence.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to identify needs and opportunities and develop action plans to address.
- Able to maintain a positive attitude in the face of criticism, rejection, or failure.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
- Able to sort through numerical information and recognize trends and details.
- Able to supervise, train, and evaluate the performance of subordinates.
- Possesses strong organizational and time management skills, driving tasks to completion.
**Minimum Educational/Experience Requirements**:
- 4 year college degree from an accredited university plus the established minimum requirements for the position.
**Additional Education/Previous Experience Recommendations**:
- 5+ years relevant sales management experience
- Data Center and/or Channel Sales knowledge & experience preferred
- Demonstrates creativity in problem solving.
- Advanced level of judgment and decision making.
**Working Conditions**:
- Professional office environment.
- Travel required.