Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
You will act as the point of contact for internal and external customer's onboarding requests.
Work closely with stakeholders across the organization including Sales, Fulfillment teams, to name a few, in order to provide a comprehensive and seamless boarding experience.
**What you'll do**:
- Prioritize and coordinate execution of requests for a timely and accurate service delivery.
- Interface with sales, product managers, billing and other Lead-to-Cash teams to gather all pertinent details and complete requests for Partner Implementation, Maintenance, Training and/or Sales Enablement activities/requests.
- Submit boarding requests based on information provided in Master Service Agreements, Application for Service or 3rd party platforms.
- Track/follow up on status of each request, keep Customers/Partner informed of request status and respond to questions or inquiries.
**What experience you need**
- 1 year of experience in Back Office positions
- English skills both oral and written (B2)
- High School Diploma
- 6 months of experience in Excel, Word, and other Microsoft Office products
- Typing 25+ words per minute.
**What could set you apart**:
- Experience managing lead to cash value chain related processes.
- Strong attention to detail
- Bachelor's Degree (Business or Marketing majors preferred)Strong attention to detail.
- Experience in financial or credit reporting agency
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative work spaces, free transportation and parking, subsidized cafeteria, solidarity association and organizational growth potential through our online learning platform with guided career tracks.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.