Full-time
Employee Status: Regular
Role Type: Hybrid
Department: Customer Service
Schedule: Full Time
Shift: Day Shift
**Company Description**:
- Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
Experian is the leading global information services company that is powering opportunities to create a better world. We provide data, technology, consulting and analytical tools to our clients around the world. Businesses rely on us to manage risk, prevent fraud, automate decision-making, improve customer experience and reduce customer friction. In our quest to build a team of thought leaders in solving client business needs, we encourage talented and energetic professionals to apply.
- Be a Flexible team player able to work in a fast-paced environment
- Have the ability to handle multiple tasks and priorities
- Provide guidance on areas for process improvements
- Identify and develop automation programs to enhance our client experience
**Qualifications**:
- High School Diploma and/or Bachelor's degree in Business Administration or related fields
- Experience of at least 0-1 years working with an Automation tool like Automation Anywhere.
- Generally, at least 3-5+ years of professional experience.
- Proficient in Python and in new and emerging technologies
- Problem solving with strong analytical skills with the ability to analyze complex requirements and define technical/functional advanced solutions.
- Power automate knowledge is a plus
- Self-oriented
- Experience with version control systems(git) is a plus.
- Ability to work independently and as part of a team.
- Strong organization and time management skills
- Excellent English written and oral communications skills
- Excel Intermediate (required)
- Query experience
- Salesforce/mainframe Knowledge is a plus
- Must be able to successfully pass our Employee Background Screen which will include criminal background check, previous employment and education verification, as well as a drug screen
We have great career opportunities - you provide the great customer care! Join Experian and join a great team!
**Additional Information**:
**This is a permanent home-based role in Costa Rica. No Visa sponsorship or relocation available.**
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._
- #LI-REMOTE #LI-SA1_
