Company Description
About us, but we'll be brief
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.
We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.
In addition, for the last five years we've been listed as one of the 100 "World's Most Innovative Companies" by Forbes Magazine.
**Job Description**:
**Responsibilities**:
- Review customer accounts that demonstrate potentially suspicious activity from a variety of risking tools.
- Analyze customer behavior and transactions; research customer accounts to identify linked fraud trends and data points.
- Review high fraud risk transactions related to authentication, chargebacks, and transactional or recurring billing data.
- Support risk policy analysis and provide suggestions for strategy optimization.
- Collaborate with cross-functional teams to conduct ad hoc research, impact analysis, and validate issue remediation process.
**Qualifications**:
**Required Qualifications**:
- 2+ years working in call center operations or risk reduction analyst role.
- Strong oral and written communication skills.
- Strong documentation and organizational skills.
**Preferred Qualifications**:
- Experience profiling data, including data discovery, cleansing, and analysis.
- Previous e-commerce or retail fraud prevention and investigation experience.
- Ability to prioritize and be a self-starter to provide deliverables within expected timeframe.
- Previous e-commerce fraud prevention, investigation, or retail fraud prevention experience
- Working knowledge of fraud prevention industry tools.
Additional Information
**Culture at Experian**
**Our uniqueness is that we truly value yours.
**
Experian's culture, people, and environments are key differentiators.
We take our people's agenda very seriously.
We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._