Intrepid Travel was born in 1989 with the simple mission to create positive change through the joy of travel.
More than 30 years later, we're proud to be the world's largest travel B Corp with more than 950 small group trips in over 100 countries. After all these years, we've stayed true to our mission, ensuring our adventures are good for the places we go, good for the communities we visit and good for our travellers. That's why we carbon offset all our trips and support local communities but we're not stopping there. We want to be the best travel company not just in the world, but for the world.
**The Opportunity**:
In this role, you will play a crucial part in assisting the Reservations department with various tasks. Your primary responsibility will be managing the booking process for accommodation, transportation, and activities for trips in the region, as well as handling logistics for our Central American DMC.
Your main goal is to ensure accurate and efficient confirmation of bookings with all suppliers for both series bookings and FIT trips according to the schedule. It is essential to maintain correct budgeted costs and record all relevant information on our company database. Additionally, you will work closely with the manager to continuously enhance reservations processes and optimize the use of our system. Your input and contributions will be instrumental in improving overall efficiency.
This is a full-time permanent position, operating out of our office in San Jose, Costa Rica. To provide the best experience to our customers, this role would operate out of our office with some work-from-home days.
**A bit about you**
These skills and experience are preferred, but not essential. If you think you've got what we need, we want to hear from you.
- Be passionate about travel, personable and self-motivated.
- An understanding of and a passion for Intrepid style of travel, including the styles of our different brands.
- Strong communication skills in both Spanish and English.
- Strong computer skills, highly proficient in Microsoft Office.
- Experience with a reservations system is advantageous.
- Experience with ticketing and other reservations processes, including but not limited to block bookings, vouchers and rooming lists.
You will have excellent organizational skills and the ability to manage various tasks/projects simultaneously. Most importantly you'll align to Intrepid's core values of integrity, innovation, fun, passion, growth and responsibility.
**A bit about our people**
**Work perks**
- Work-life balance is important to us. That's why we offer flexible work options, including work from home, with the option to work from anywhere for up to 4 weeks a year!
- You can experience Intrepid yourself with a FREE trip every year, plus an extra week of leave to enjoy it. And score further travel discounts for you, family and close friends.
- We support e-learning and professional development, with diverse global career opportunities.
- We provide an employee Assistance Program, a 24/7 service that offers counselling for you and your family
- We want to support the difference you can make to causes that are important to you., That's why we offer 20 hours of volunteer leave every year.
