Rep I, Special Handling

TransUnion's Job Applicant Privacy Notice**What We'll Bring**:**What You'll Bring**:This position is responsible for reviewing work referred from our global partners to ensure completeness and accuracy of files/telephone calls deemed out of scope. In addition, the representative will maintain constant communication with Team Leader regarding any issues or error trends.**Impact You'll Make**:- Completes work referred from offshore vendor and ensures that all TU and FCRA guidelines, procedures and policies have been followed, as well as tracking levels of accuracy- Analyze consumer contact data to determine error trends in our current practices and provide feedback to your team lead based on early recognition of potential training issues- Works on special projects as assigned- Performs other related duties as assigned- Desirable - customer service experience: in a contact center environmentThis is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.TransUnion Job TitleRep I, Consumer Operations Support