**Auto Services Unlimited is seeking a Remote Service BDC Specialist**
Are you passionate about providing exceptional customer service while helping businesses grow?
Do you thrive in a remote work environment?
We are seeking a highly motivated and skilled Remote Service BDC Specialist to join our dynamic team.
**Responsibilities**:
- Respond promptly to customer inquiries and provide accurate information about our products and services.
- Generate leads and set up appointments for our service team.
- Build and maintain strong, positive relationships with clients, ensuring their satisfaction and loyalty.
- Utilize CRM software to track and manage leads, sales, and customer interactions.
- Continuously improve product knowledge and stay informed about the latest developments in our industry.
- Achieve and exceed performance metrics.
**Requirements**:
- Proven work experience in a customer service or sales role, preferably in a BDC or similar setting.
- Excellent communication skills, both written and verbal.
- Strong phone presence and ability to handle high call volumes.
- Ability to work independently in a remote setting while maintaining a high level of productivity and accountability.
- Proficient in using CRM software and other sales tools.
- Self-motivated, proactive, and able to adapt to a fast-paced and ever-changing business environment.
- Strong problem-solving skills and a customer-focused mindset.
- High school diploma or equivalent; Bachelor's degree in Business, Marketing, or related field is a plus.
- Automotive service knowledge is a plus.
**Benefits**:
- Competitive salary and performance-based incentives.
- Flexible remote work schedule.
- Opportunities for professional development and advancement.
- Joining a collaborative and supportive team committed to success.
- Making a significant impact on the growth and success of our business.
**Experience**:
- Customer Service: 2 years (required)
- Automotive Service: 1 year (required)
- Service Advisor: 1 year (required)
**Language**:
- Spanish bilingual (required)