Are you looking for a role on a team of fun, creative and passionate people who love their jobs and enjoy the freedom to innovate in the workplace?
Summa Linguae Technologies is a language and technology company that provides localization and data solutions.
We help global companies make their products and services available in more languages, countries, and cultures across the globe.
We have a diverse team of over 250 full-time team members working remotely or from one of our seven global locations—Canada, the USA, Sweden, Denmark, Finland, India, and our company headquarters in Poland.
About the role:
- Support localization production pipeline, making sure there are no blockers.
- Acting as an liaison between internal stakeholders and external vendors.
- Monitor localization production distro list and manage requests from a variety of stakeholders.
- Manage time sensitive and urgent localization tasks.
- Attend morning huddles with technical producers team and understand what is coming down the production pipeline and whether we are ready for the upcoming work.
- Inform external language service providers (vendors) of upcoming work or/and changes.
- Troubleshoot tools/projects in case of issues.
- Intake and process translation requests via JIRA intake.
- Time to time manage localization projects from beginning to end, working closely with language specialists, localization engineers, terminologists, product management and development, internal business partners and external vendors and other departments.
- Analyze project risks, and define/execute mitigation plans as needed
- Set clear expectations with customers, team members, and suppliers.
Be 100% accountable, and hold others accountable as well
- Participate in project/client/business partner meetings and conference calls, including project kick-off meetings, weekly, ad-hoc, bug scrubs, troubleshooting, etc.
Run post-mortems, while ensuring meetings are recorded and minutes distributed.
Follow up and coordinate the delivery of agreed upon action items
- Additional tasks as required based on the evolution of this role
- Document best practices and process improvements
Role requirements:
- have excellent communication skills (written and verbal).
- pay high attention to detail.
- be highly reliable.
- pose sense of urgency.
Many requests are very time sensitive.
- have multitasking and prioritization skills.
- ability to learn new processes/tools frequently.
- be proactive and quality-oriented to minimize risks/post-delivery updates.
- be able to follow standardized processes and think outside the box when needed.
- share expertise with content producers and requestors to streamline translation process.
- Summa Linguae Technologies embraces a diverse and inclusive work environment and treats all collaborators with respect and equality.
SLT's culture seeks to create a safe and welcoming space where everyone can come to work as their authentic selves every day.
We are committed to keeping diversity and inclusion top of mind in our work, which encourages every collaborator to add value to the organization._