The EO&T Chief Administrative Office (EO&T CAO) is a driving factor in delivering value to our organization, our businesses, regulators, and stakeholders.
With responsibility for Risk and Control, Quality Assurance, Transformation, O&T Regulatory Engagement and the O&T Chief Data Office, the EO&T CAO enables the organization to execute on O&T's Vision and Strategy.
The EO&T Regulatory Engagement Officer, will report to the LATAM EO&T Regulatory Engagement Senior Lead and will be a member of the team which is responsible for maintaining and maturing our relationship with our Business partners and regulators.
This role covers LATAM, with a focus on supporting the Institutional Clients Group (ICG) Technology area, to act as the coordination point assisting with all regulatory examination management and ongoing supervisory activities.
The individual will be responsible to support the coordination of examinations, requests, and meetings with regulatory agencies as well as participating on special regulatory projects.
**Responsibilities Include**:
Exam Management
- Drive the ICO Technology regulatory examination process as a lead or support contact/central point of communication with regulators for examinations and requests - schedule, objectives, etc.
Support the definition and communication strategies for regulatory exam management in order to meet Citi's legal, regulatory and compliance requirements
- Oversee regulatory preparatory activities and provide feedback to management and the team regarding deliverable request and meeting materials
- Provide coaching to business management and their team in advance of regulatory exam meetings to ensure consistency, applicability of the message and the materials meet regulatory request/expectations
- Lead the collection, review and delivery of all deliverables and follow-up requests required for successful completion of the examination process
- Anticipate questions and/or concerns that may arise during the examination, be able to 'connect the dots' and communicate the 'big picture' to both the internal team and the regulators
- Responsible for communicating exam status and updates to Senior Management and the team
- If required, responsible for the coordination, development and review regulatory examinations draft responses
- Utilize strong analytical skills to evaluate controls, identify control issues, review project plans and corrective actions to identify missing milestones and tasks.
- Analyze regulatory requirements and help define and/or validate the controls that address these requirements
- Review relevant regulatory publications and guidelines to determine possible impact on O&T controls and form a view on regulatory expectation to be communicated to senior management
Ongoing Supervisory Activities
- Lead the engagement / attendance at all ongoing Supervisory / Management meetings
- Ability to "connect-the-dots" from all regulatory interactions, both exams and meetings and apprise management of common themes and new areas of focus
- Participation in periodic briefing / debriefing with other regulatory contacts across Citi to share regulatory points of view
- Coordinate the development and review of required quarterly regulatory status updates
- Monitor status of Regulatory Issue Corrective Action as well as review and provide feedback on evidentiary materials in support of regulatory issue closure
- Analyze regulatory requirements and help define and/or validate the controls that address these requirements
Governance Activities
- Facilitate management reporting on regulatory focus areas by ensuring all relevant repositories reflect the current status for examination and ongoing supervisory activities, highlighting themes, trends, and items for escalation
**Qualifications**:
- Bachelor's/University degree finished.
Master's is a plus
- Advanced English level
- 5-7 years' experience working in operations and/or technology risk or control functions (such as Internal Audit) within a financial services organization and/or experience working for an external regulator
- Demonstrated leadership and adaptability when facing unique challenges of a dynamic organization
- Strong interpersonal skills, including the ability to partner with others and deal effectively with multiple projects and changing priorities
- Strong analytical and problem-solving skills with excellent follow-up and strong attention to detail
- Exemplary written and oral communication skills required, ability to succinctly synthesize key messages and themes
- Experience and ease in interfacing with Senior Management, preferred
- Excellent influencing and negotiation skills and ability to work effectively with all levels of the organization as well as geographically disbursed/matrix teams
- Proven ability to work independently in a fast-paced multi-tasking environment
C13
- **Job Family Group**:
Compliance and Control
- **Job Family**:
Regulatory Liaison & Exam Management
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