Bachelor's degree in an applicable discipline such as Psychology, Business Administration with emphasis in Human Resources, Project Management and/or related areas, or work equivalent experience
- 5+ Years of recruiting related experience
- 2+ Years of people management experience (direct coaching, mentoring, developing etc)
- Experience managing recruiting data, metrics and reporting
- Strong written and verbal communication skills in English
Job summary
At Amazon, we're working to be the most customer-centric company on earth.
To get there, we need exceptionally talented, bright, and driven people.
We are looking for a self-driven Recruiting Manager to provide the overall management and direct leadership to Consumer Business Units based in San Jose, CR.
This role oversees the leadership recruiting function which corresponds to the hiring of high complexity/level profiles including but not limited to multiple-level managerial roles, support functions and specialized positions.
The Recruiting Manager is a strategic business partner that drives and executes upon long-term strategies to support operational leaders.
Key job responsibilities
**Responsibilities**:
STRATEGY
- Understands the talent needs of the business and partners with HR and business leaders to develop workforce planning initiatives and make recommendations around the entire employee lifecycle
- Partners with business leaders and cross-functional partners (Finance, Comp, etc.)
to build multi-channel talent acquisition plans
- Works within ambiguity, and adaptable through organization and business changes
- Provides clarity of thought through writing narratives to influence business/recruiting leaders
- Makes decisions as to when simplifying is the right answer, versus innovating
- Identifies risks and weighs options for mitigation before acting
- Implements recruiting transformation to build out new support models
PROCESS/OPERATIONAL LEADERSHIP
- Owns business results (headcount plan vs actual recruiting performance)
- Builds plans to measure, analyze, and improve funnel metrics
- Leads and drives projects with increasing scale and complexity.
Manages programs through completion
- Leads team to successfully meet minimum standards of org-wide policy, compliance, and productivity goals.
Ensures data integrity goals are met
CLIENT/CANDIDATE MANAGEMENT
- Influences stakeholders as it relates to talent acquisition strategies
- Handles issue resolution, prioritization, and escalations autonomously.
Influences people and encourage them to take appropriate action
- Provides meaningful input and business/market insight during meetings with Senior and Executive Leadership
- Owns client relationships, and is considered the go-to talent acquisition point of contact
- Collaborates with business leaders to understand the business (es) supported
- Anticipates & manages problems that would hinder meeting business objectives
CHANGE MANAGEMENT
- Builds a case for change with stakeholders (i.e.
recruiting team and hiring team) to accept a change
- Creates a plan for managing change within a team, and completes a change map and COE with manager assistance.
Drives implementation through others, or in collaboration with others
- Demonstrates a high level understanding of a change management model, and understands the phases of change
- Measures impact and creates mechanisms to identify and resolve issues
PEOPLE MANAGEMENT
- Teaches and coaches others on managing recruiting resources and teams, including performance management, goal setting, headcount planning, and promoting employees
- Differentiates work based on level of team members
- Sets a clear path for direct reports taking on additional and more challenging responsibilities based on performance/level
- Drives challenging development and performance conversations
- Hires the best talent for individual and larger teams; thinks beyond current scope to bring in talent for the future
- Develops SMART goals in conjunction with their team members, combining performance expectations and personal career goals
- Recognizes own gaps and seeks out development opportunities
INSIGHTS/ANALYTICS
- Builds metrics to determine if activity is on plan, forecast future activity.
Identifies areas of concerns and recommendations.
- Presents data and related analyses with business leaders
- Proven experience recruiting senior level profiles and specialized positions
- Background in process improvement/project management
- Ability to partner and build strong relationships with business stakeholders
- Influence and negotiation skills
- Excellent judgment to make decisions and handle difficult situations
- Business Acumen
- Analytical and able to work under high degree of ambiguity
- Results oriented