About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate.
We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.
As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That's why we're committed to our purpose to shape the future of real estate for a better world.
We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.
And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
What this job involves
Support, drive and communicate policy and procedures regarding the hiring process
Creation of job requisitions based on received information
Assist in design and execution of programs and processes enhancing an applicant to hire experience
Offer letter creation process including appropriate approvals of add/removals from standardized letters
Initiation of background/drug screening as legally permissible.
Fully understand requirements and adjudicate based on company guidelines and pre-determined approval levels.
Provide maintenance entry adjustments as needed on all employee activities which includes salary, location and supervisor changes
Coach business on appropriate process and guidelines in connection with the hiring process
Ensure all proper new hire set-up is achieved and first day pay is correct
Additional project involvement, as needed
Obtain and assign all new hire access and credentials for day 1 start
Consistently look for process improvements and ways to make the program more efficient/scalable
Desired skills and experience for this job
Bachelor's degree from an accredited institution
Must be at least 18 years of age
Must be legally authorized to work in the hiring country without requiring company sponsorship now or in the future
Experience with Excel and Word
Knowledge of working with HR processes and procedures
Excellent verbal and written communication and listening skills.
Ability to work independent and in a team environment.
Proactive and highly motivated.
Highly organized working in high volume
Minimum 2 years in a corporate or business unit HR generalist or service center role, preferred
Experience in front-line customer service role, preferred.
Experience with Workday preferred
Articulate, energetic, and engaging speaker who can create a constructive learning environment
Creative problem solving and patient troubleshooting skills to help new hires through any issues that may arise; calm under pressure
Proven ability to manage multiple, competing priorities simultaneously while meeting all deadlines
Execute methodically and work in an ambiguous and fast-paced environment with limited oversight
Eye for detail with a 'get it done right the first time' approach
Work cooperatively and collaboratively with others and maintain professional working relationships in a manner acceptable to others and to the organization; embody JLL's culture at all times
Pleasant demeanor and a positive, can-do attitude
Excellent knowledge of Windows-based business computers, conferencing systems such as WebEx and Zoom, and Microsoft Office programs: Excel, Outlook, PowerPoint, Word, and SharePoint
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.