Proposal Coordinator - Remote
Working with our Sales Team, and in collaboration with their Solutioning counterparts, Proposal (Pursuit) Managers report to the Pursuit Management Team.
Proposal Managers support the development of sales proposals, presentations, demos, and other collateral elements used in pursuit of new business.
Responsibilities include reviewing requests for proposals (RFxs); contributing to pursuit strategy, win themes and value proposition; developing the proposal plan and outline; scheduling meetings and touchpoints; reviewing proposal drafts and final versions for responsiveness to RFx, thoroughness, accuracy, quality and effective design and layout.
Proposal Manager also ensures production of high-quality proposal products and presentations and the delivery of all proposal materials to their respective destination.
To be successful, the Proposal Manager will leverage pre-existing materials and develop content that shows we understand client / prospect challenges and goals, that our solution is aligned with the objectives, that our differentiators are made clear, and we are persuasive in explaining why the client should select us as their solution provider.
**Expectations**
- Respond to RFx requirements to submit high-quality pursuit documents to deadline
- Contribute to proactive pursuit development and responses
- Lead a virtual pursuit team in the project management of all areas required to complete the response on time and according to the identified win themes
- Partner across the entire organization to continually develop new content that reflects the TTEC products and services suite
- Maintain existing and create new RFx response materials that are persuasively written and high quality
- Interrogate all responses received to ensure they are aligned to the solution, win themes and are written in a compelling way
- Participate in qualification review of new RFx opportunities
- Assess the solicitation, resource requirements, and other proposal elements to determine proposal resource needs and schedules for the specific assigned opportunity
- Maintain close working relationships with Solutioning team, Engineering, Sales and other stakeholders to generate proposals and presentations, including document preparation, team coordination, writing, editing, proofreading, compliance, overall quality control and deadline adherence
- Help define win strategies, themes, discriminators, key messages, and other pertinent proposal content
- Manage and communicate the proposal development and production schedules, keeping the team and management informed of changes as they occur
- Lead all aspects of proposal phases including, but not limited to, Kickoff meetings, internal proposal team meetings and reviews
- Develop and follow procedures to ensure proposals conform to client requirements and TTEC's style guide in concert with the marketing team
- Own responsibility for working on several tools and pieces of documentation at once, under pressure, and to tight deadlines
- If required, prepare physical presentation materials and arrange shipping of deliverables to clients (i. e. USB flash drive, hard copies, etc.
).
**Job Qualifications**
**Basic**
- 3-5 years of sales proposal writing, business writing, or marketing experience in a business environment
- Excellent verbal and written communication, research, and time management skills
- Ability to distill and synthesize complex information into cohesive, accurate, and succinct writing
- Advanced skills in Microsoft Word; Proficient in PowerPoint
- Excellent writing, proofing, and grammar skills
- BA/BS Degree from an accredited school or equivalent work experience
**Preferred**
- Subject matter expertise in customer contact center solutions and/or customer experience consulting
- Knowledge of proposal management software (e.g., RFPIO, Qvidian, Loopio, Sant, Kadiant, SAVO, PMAPS, Privia, etc.)
- Experience producing/editing sales graphics, including business cases and ROI models
- Experience with leading business-to-business communications
- Ability to effectively lead diverse teams of senior and junior stakeholders
- APMP Foundation-Level (or higher) Certification
**What You Can Expect**
- Dedication to your career growth and professional development
- Actively diverse and inclusive culture
- Community-minded organization committed to giving back
- Global team of curious lifelong learners guided by our company values
- And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you
**Notice to external Recruiters and Recruitment Agencies**: TTEC does not accept unsolicited headhunter and agency resumes.
Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee.
TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.
TTE