JLL supports the Whole You, personally and professionally.
**How we support the Whole You**:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.
**Benefits to eligible employees, include**:
Life, health and dental insurance for you.
Annual Performance Bonus.
Online platform with certified courses for professional development.
We are currently seeking a dynamic individual for the role of Project Manager to join our team:
**Location**: Heredia, Costa Rica.
**Work schedule**: Monday to Friday, 8:00 am to 5:00 pm.
**Work model**: Hybrid.
**Contract Type**: Indefinite-term
To provide support for cross-functional projects and programs that ensure this team provides tools, services and frameworks that support JLL Business Services.
What is your day to day?
Contributes to and tracks the progress of assigned projects and programs
Supports multiple projects and programs simultaneously
Engages with stakeholders to raise project and program risks and help design solutions
Works to understand OG impact on strategic goals and proposes ways to incorporate that into delivery of projects and programs
Participates in internal/ external meetings to understand priorities, issues, and changes to keep projects and programs on track
Utilizes current project management technology to develop and track plans; raises issues within initiatives to ensure smooth delivery
Provides project status reporting related to assigned initiatives
Monitors and reviews the progress and quality of project and program deliverables
To provide program management support for cross-functional projects and programs that ensure this team provides tools, services and frameworks that support JLL Business Services.
Desired experience and technical skills
Required
3-5 years managing projects and/ or programs
Bachelor's degree in a related field required
Relevant experience with Shared Services, BPO
Proven experience in project and/ or program management
Proven experience of working across multiple geographies
Demonstrated virtual team collaboration capabilities
Experience in managing change while delivering on client expectations
Preferred
Adaptability - Maintain effectiveness in varying environments, tasks and responsibilities, or with various types of people
Dealing with Ambiguity - Effectively cope with change by shifting gears comfortably, acting without having the total picture, and handling risk and uncertainty comfortably
Cultural alignment
- unwavering ethical standards; drives excellence and innately collaborative
Customer Focus - Dedicated to understanding the expectations and requirements of the customer to deliver effective initiatives, by establishing and maintaining strong relationships with customers, and gaining their trust and respect
Interpersonal Savvy - Relates well to all kinds of people inside and outside of the organization with diplomacy and tact.
Quick Learner - Ability to learn quickly when faced with new problems and challenges
Self-Starter - Able to start and complete projects independently.
Proactive - Be able to understand the context of what you're working on and how it will impact others and their work; suggest new ways of working
About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehe