**NOTE: Please submit your resume in English Version. Thank you!**
**COMPANY**:
We're a family-owned and operated, kitchen, bath, and flooring remodeling company located in Southern California. We've been in business for over 35 years, and are looking for the right people to join our growing team!
**OVERVIEW**:
If you enjoy working with colors, decorating, and enjoy the satisfaction of transforming our clients lives through our remodeling product like kitchen, bathroom, and flooring, this position will be the right fit for you. This is for you if you enjoy hearing compliments and appreciation from clients who are grateful to you in helping them have a better life through the products and service you will help provide! You are responsible for facilitating a positive client experience to generate reviews, referrals and cross sales.
**WORKING HOURS**: 8:30AM - 5 PM PST, California time. Monday to Friday.
**Compensation**: $6 USD/hour plus opportunity for commission. That is equivalent to MXN107.00 - MXN108.00 per hour
You'll have plenty of support and initially will work closely with your supervisor to help ensure delivery of excellent customer experience.
Requirements for Remote Work:
1. Reliable internet access
2. Quiet office space
3. Previous experience in working Pacific Standard Time zone
4. Fluent English
5. Project Coordinating experience will be helpful
**Qualities Needed To Be Successful**:
1. Communication Skills
2. Flexibility to manage time and prioritize projects, skills in multi-tasking.
3. Listening Skills
4. Negotiation Skills
5. Problem Solving Skills
6. Detail Oriented
7. Service Oriented
8. Manage people: installation teams, sales team
9. Likeable, people skills
10. Follow Up Skills
11. Math Skills
12. Skills in managing stress
**Primary Job Responsibilities**:
- Maintain accurate documentation
- Facilitate timely preparation and delivery of all required documentation
- Coordinate the remodeling project
- Introduce yourself to the client as the project lead
- Schedule all installation dates with client and installation teams
- Order all products related to the project
- Collect payments related to the job and submit to the office
- Maintain pro-active management style approach to anticipate and minimize or prevent potential problems or conflicts.
Pay: ¢534.00 - ¢536.00 per hour
Application Question(s):
- Do you have your own equipment like a laptop, headset, and internet connection?
NOTE: Please submit your resume in English Version. Thank you!
**Experience**:
- Customer Service: 3 years (required)
**Language**:
- English (required)