Program Manager - Localization, Selling Partner

Experience in program or project management
- English language proficiency; including grammar, spelling, and punctuation.
- Bachelor's degree in Communications, Translation Studies, Localization, or Linguistics.
- Proficient verbal and written communication.
- Experience defining program requirements and using data and metrics to determine improvements.

Selling Partner Developer Services is seeking a Localization Program Manager to oversee global multi-lingual localization projects in a dynamic digital environment. This role is an excellent opportunity for someone who is creative, collaborative, motivated, detail-oriented, and customer focused. The Localization Project Manager will use translation tools to ensure that translations, generated by humans or machines, adhere to Amazon's specific term bases, style guides, and quality standards.

Key job responsibilities
The Localization Project Manager excels in project management and coordinating with global stakeholders to meet messaging requirements, while establishing effective mechanisms to remove defects and blockers in content delivery for more than 40 languages.

**Key responsibilities include, but are not limited to**:

- Oversee end-to-end international localization projects, closely collaborating with internal business partners, external vendors, and other stakeholders.
- Ensure punctual delivery within the translation management system.
- Monitor project timelines, resources, and quality.
- Identify, address, and escalate project risks.
- Create, revise, review, and sustain localization process documentation and wikis.
- Manage translation memories, style guides, and term bases.
- Investigate linguistic feedback and resolve issues.
- Implement process improvements to reduce manual steps, errors, and delivery time.

About the team
The vision of Selling Partner Developer Services API Release and Globalization team is to externalize quality, global API data products with speed and scale via a self-service experience supported by comprehensive, accessible multi-language documentation to simplify building, migrating to, or integrating with Amazon APIs.

San Jose, SJ, CRI
- Dual
- or multi-lingual. Proficiency with reading and writing 2 or more languages.
- Experience managing detailed projects involving global, cross-functional teams working with multiple languages.