Bachelor's degree
- 5+ years of project management experience
- Proven Knowledge of DMAIC (Define, Measure, Analyze, Improve Control) problem solving techniques
- Demonstrated knowledge of Program Management lifecycle, and skilled at project management tools
- Proven analytic skills
- Demonstrated strengths in written and verbal communication
- Demonstrated ability to work well in a team environment and work under tight deadlines
- Ability to multi-task and handle various projects simultaneously to drive timely results
Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Program Manager who has strong bias for action, ability to dive deep, and has experience leading multi-organizational initiatives for our global risk team.
Key job responsibilities
Project Management: Lead projects for cross-functional teams focused on the delivery of a new feature, service, product, or system. Gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery of the project.
Change Management & Innovation: Develops and/or influences new ideas/approaches. Establishes procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develops strategies to enhance decision making.
Results & Accountability: Ensures that effective controls are developed and maintained across the organization. Takes corrective action, as appropriate. Strong commitment towards goals and outcomes and to ensure the completion within established timeframes. Drives and facilitates moderately complex projects; focuses on results and measuring attainment of outcomes.
Reporting: Reporting on progress of multiple projects, KPIs for Amazon Business, and providing regular updates to senior management.
Collaboration: Partners with (advises and supports) the global process owners, Site leaders, Operation managers in identifying, defining and executing various process improvement projects
- Minimum 4 years of large scale project management experience in leading multi-organizational initiatives, and driving team accountability to achieve impactful goals
- Proven analytical aptitude, including the ability to mine and analyze large, complex data sets
- Six sigma green belt level capabilities in deconstructing processes and metrics, to identify areas of opportunity and lead the development and implementation of new processes
- Ability to deliver results with self-initiative and determination in a dynamic and often ambiguous environment
- Strong influencing skills and negotiation skills
- Ability to drive projects efficiently in a cross-functional environment by establishing respect and confidence in the business and technical communities
- Ability to motivate and focus people resources where there is no direct reporting relationship
- Meets/exceeds Amazon's leadership principles requirements for this role
- Meets/exceeds Amazon's functional/technical depth and complexity for this role
