3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvementsThe mission of the Abuse prevention program is to provide the highest bar of customer experience, protect the brand and reputation of Amazon and Selling Partner businesses while maintaining profitability. We consider customers who repeatedly violate Amazon policies as abusive.As a program manager, you will have the opportunity to lead highly impactful programs and engage not only with cross-functional teams within Amazon, but also directly with Selling partners, to implement your program strategy and drive execution. You will collaborate with various business and engineering teams to drive program planning. You will make strong business cases for project prioritization and investment. You will also assess risks, anticipate bottlenecks, make tradeoffs, balance the business needs versus execution speed and inspire risk-taking behavior to maximize business benefit. If you enjoy solving problems in a dynamic environment and influencing business and technical leaders with your creative solutions, we want to talk to you!**Responsibilities**:Drive product and program planning to improve seller satisfactionHave the ability to work independently in a broad array of environmentsCollaborate with product, design, business, and engineering on roadmap prioritizationArticulate program goals, desired outcomes, risks/issues, and mitigation plan clearlySupport and enhance existing products with thoughtful and measurable impactKey job responsibilitiesDrive product and program planning to reduce financial lossesHave the ability to work independently in a broad array of environmentsManage cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholdersCollaborate with product, design, business, and engineering on roadmap prioritizationBuild cross-team mechanisms for communicating program priorities and receiving input from senior leadersArticulate program goals, desired outcomes, risks/issues, and mitigation plan clearlySupport and enhance existing products with thoughtful and measurable impactAbout the teamThe mission of the Abuse prevention program is to provide the highest bar of customer experience, protect the brand and reputation of Amazon and Selling Partner businesses while maintaining profitability. We consider customers who repeatedly violate Amazon policies as abusive.San Jose, CRI- Experience implementing repeatable processes and driving automation or standardization- Experience in data mining, data management, reporting, and SQL queries
