**Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team**
**Program Account Coordinator (Hybrid)**
- Full time, Costa Rica_
You will be responsible for supporting the account management team to include but not limited to research, information and data gathering, analyzing data, assisting in preparation client reviews and presentations, requesting and validating ad hoc financial and management reports, customer metrics management, maintaining data sources, maintaining updates in CRM tool, assist in managing surveys, assisting with projects, and MS Office support.
**As a**
**Program Account Coordinator**
**, you will**
- Research and gather data/information
- Analyze and prepare reports
- Assist in preparing client presentations
- Assist account management team with various types of projects, and tasks
- Input data/information into the CRM tool and monitor for compliance
- Facilitate effective communication with all levels of the account management team
- Assume and perform other duties and responsibilities not specifically outlined herein, as requested
**About you**
- Communication and interpersonal skills, comfortable interacting with all levels of the organization
- Proficient with the Internet, Windows, and MS Office products; Excel, PowerPoint, Word, Outlook
- Corporate Travel or Hospitality industry experience
- Customer Service experience
- Good command of English and Spanish
- Advanced Excel skills
**About u**
**s**
We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands.
We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense).
We're committed to sustainability and to driving success for our customers, our business and ourselves.
Learn more about BCD Travel.
**Your life at BCD**
Working at BCD means connecting, collaborating and celebrating.
You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
But don't just take our word for it!
Hear why people join BCD and more about the great perks of Life at BCD.
**You'll be offered**
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
- We're dedicated to building a diverse, inclusive and authentic workplace.
If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply._
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