In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to achieve their very best work.
Today, we provide a cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better results.
You will report to the Sr.
Product Marketing Manager in the US.
The role is remote eligible in Costa Rica.
**You Will**:
- Develop & Maintain Persona Research Enablement Tools: pain point cards, persona cards, & sales plays.
- Be responsible for building customer facing presentations, datasheets, communication and faq updates.
- Work with sellers & marketing automation, build operational campaigns, and execute promotional campaigns launches.
- Contribute to the overall messaging and positioning as needed.
- Develop concise, value-driven marketing collateral for new and existing Professional Services offerings.
- Work cross-functionally with campaign, community, social, PR, AR, and other customer-facing teams at Smartsheet to execute go to market activities for templates
- Manage, update, and tag correctly all content (Datasheets, Slideware, FAQs, etc.)
- Ensure all services related content are SEO optimized.
- Create, update, and maintain all sales portals
- Develop a complete overview of all campaigns within the Smartsheet Marketing Org.
- Maintain programmatic relationships with webinar teams, Customer Success teams, and user group teams to ensure that our consultants are represented at all relevant events/activities.
- Actively monitor social channels (Community, Help & Learning) for opportunities to cross promote services.
**You Have**:
- Experience in product marketing and services marketing.
- Bachelor degree in a related field or equivalent industry experience.
- Passion for the customer and their experience with Smartsheet.
Familiarity with Smartsheet platform a plus
- Excellent written and verbal communications skills
- Experience developing and deploying marketing content and campaigns
- High attention to detail and impeccable organization skills
- Experience collaborating across marketing, sales, product management, UI/UX, and engineering
- Ability to think both analytically and creatively
- Strong attention to detail and can manage multiple projects simultaneously.
- Willingness to learn.
- Experience working in marketing for the Professional Services industry (finance, consulting, customer success), a PLUS
**Perks & Benefits**:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)
**Equal Opportunity Employer**:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees.
We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
BI-Remote
LI-Remote