**Welcome to Emerson: A Place Where People Thrive**We are passionate about what we do. Our technology and engineering expertise has enabled us to be at the forefront of innovation for over a century. Our dedication to excellence and innovative technologies has positioned us as a leader in the world of automation solutions and engineering.We believe that our success lies in the strength of our people; what sets Emerson apart is our unwavering dedication to encouraging an equitable and diverse environment. We truly believe that diversity creativity and innovation, allowing us to address sophisticated challenges with new perspectives. We embrace individuals from all walks of life, valuing their outstanding backgrounds, experiences, and ideas. When you join Emerson's team, you take part of a rich tapestry of talent that propels us forward.At Emerson, we understand the importance of work-life balance and strive to build an environment where individuals can grow both personally and expertly. We provide a range of development opportunities, mentorship programs, and support networks to ensure that our employees thrive in their careers and find fulfillment beyond the workplace.**Job Summary**The role is encouraged to resolve technical issues and queries for SYSS Intercompany purchases, leading and performing purchasing team activities such as SO generation, FD orders, PMMT update and purchases, orders follow up, issues solving and providing guide to new resources in the group.The technical lead is also the single point of contact for LAM orders to US and Asia Power and Water factories/groups and to communicate back to the project team. Provides purchasing support to Business Unit Directors, Project Managers, Services Administrator and Ops Managers for all Latin American countries.**In This Role, Your Responsibilities Will Be**:- Understand and complete processes on a project focused business, knowledgeable in projects in progress and the encouraged activities for each period.- Receive and process customer request for quote and orders.- Using the established standards, check that all information supplied by the Customer / Project Manager is accurate and complete to ensure the right material is going to be delivered on time.- Accurately upload, enter, and book order in business systems.- Maintain updated customer information in system and other databases. Collect and save needed documentation to ensure compliance with record retention and documentation procedures.- Collaborate and coordinate with all the teams to follow up or activate orders that are facing a setback, this includes: intercompany factories, logistics, credit and invoice departments. If vital, must work with other teams to improve delivery dates.- Initiate proactive communication with Customers / Project Manager to resolve purchase order issues or to collect missing information at the order entry stage. Function as the main contact and coordinator between the Customers / Project Manager and the factories to resolve those issues.- Information analysis is essential to be able to make successful customer/project oriented decisions.- Develop Project Management Software (Clarity): PMMT creation, update and information management.- Support your team on technical and system issues.- Address team-related issues or blockers to ensure adequate responses are provided within a reasonable time horizon.- Ensures project team members accountability.- Reviews and provides feedback of the work of the team members. And promotes cohesion within the personnel.- Establishes improvement plans on existing procedures and processes.**Who You Are**:You anticipate customer needs and provide services that are beyond customer expectations. You trust other people and know when to delegate. You persist in accomplishing objectives despite obstacles and setbacks. You provide timely and helpful information to individuals across the organization.**For this Role, You Will Need**:- Bachelor of Science/Business/Administration Degree or related career.- Recommended Minimum Experience of 4 years in positions related to procurement process.- Advanced English- Advanced Microsoft excel Power BI is a plus -**Our Offer To You**We offer a competitive benefits package to recognize and support our employees such as private health insurance with dependent coverage, flexible work opportunities, wellness center, door-to-door transportation, Employee Resource Groups (ERGs) and career growth focus and many more.Commitment with Diversity and Equal OpportunityAt Emerson, we have seven ERGs that demonstrate our dedication with DE & I. Through continuous development of activities, programs, and social awareness. Our communities are:- Black Employee Alliance- Diverse Abilities- Hope- LGTBIQ + Allies CR- Costa Rica SOMOS- Mosaic- Women's Impact Network
