**Acerca de la vacante**:
**Funciones del Puesto**:
- Analyze operations to identify key metrics and opportunities for effective business operations
- Lead high impact projects that require quick action to resolve employee pain points
- Participate in regular operational reviews and performance reporting.
Includes coordinating with the necessary stakeholders, ensuring information is relevant, accurate, easy to consume, and conveys improvement opportunities
- Facilitate meetings while also providing feedback and insight (i.e., Voice of the Operator intake review, roadmap prioritization, etc.)
- Potential ability to travel both domestically and internationally - 25%
**Requisitos del Puesto**:
- Bachelor's degree
- 4+ years' experience in operations leadership, business consulting, program management, or project management experience
- 2+ years' experience in delivering results related to quality and/ or efficiency improvements
- Detail oriented, excellent analytical, verbal, and written communication skills, especially narrative writing
- High levels of integrity and discretion in handling confidential information
**Experiência Deseada**:
- Advanced degree
- Six Sigma Green Belt or Lean Certification
- Analytical experience using Control Charts, Hypothesis Testing, Regression Analysis, and other statistical tools
- Experience identifying, analyzing, and solving ambiguous problems with an extreme attention to detail
**Habilidades Deseadas**:
- Strong change management and influencing skills; ability to negotiate and communicate across all levels of the organization
- Demonstrated experience and proficiency in effective written and verbal communication
**Otros detalles**:
**Area del Puesto**:
Seguridad
**Ubicación del Puesto**:
San Jose, San Jose, Costa Rica
**Salario**:
750.000 **(Moneda Local)**
**Nível Académico**:
Bachillerato Universitario
**Nível de Cómputo**:
Office Basico (Word,Excel,Outlook)
**Idiomas**:
**Español**: 100%
**Inglés**: 80%