We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.Esta oportunidad cuenta con horario flexible con un mínimo de 25 horas, por lo que es ideal para estudiar.Es una posición temporal, con la posibilidad de extender el contrato o convertirse en una plaza permanente.El equipo trabaja de Lunes a Domingo de 6am a 7pm.El horario se negocia al momento de la contratación, como parte del mismo se deberá contemplar la cobertura para un día del fin de semana.Fecha del contrato: De inicios de Agosto a finales de Diciembre.Position Purpose: Supports back-end processing for customers' orders and returns, also performs data entry operations.We offer:Extraordinary employee experienceFlexible scheduleWork from home anywhere in Costa Rica (we provide all the required equipment)L.L.Bean employee discountCompany doctorAbout you:English level: B2+ (Upper-intermediate verbal and written)Education Level: Business Administration, Industrial Engineering, Computer Science Engineering, Graphic Design and related area studentsHigh attention to detailStrong analytical skillsAffinity with systems and proceduresAbout the role:Verify US and international addressesHas contact with customers through email templates when the payment declinesVerifies orders compliance with product and shipping restrictionsIdentifies possible fraud from web ordersResolves system discrepancies to release ordersRevise and release phone orders generated by customer inquiries ReturnsResearch customer profile to determine follow up actions in order to complete the return cycleMay need to contact customers through emails templatesClose financial transactions in SAPRefunds customer when applicableResearch customer profile to maintain systems updatedMight participate on assigned tasks or mini projects within the department depending on the business needs, individual skills.If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do.Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals.Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.Because, when it comes to the outside—we're all in.Visit to learn more.Being outside brings out the best in us, no matter where we come from or what we believe.At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because the uniqueness of each individual makes L.L.Bean better.
