We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we're all outsiders. And if it's outside, we're all in.
Esta oportunidad cuenta con horario flexible con un mínimo de 25 horas, por lo que es ideal para estudiar.
Es una posición temporal, con la posibilidad de extender el contrato o convertirse en una plaza permanente.
El equipo trabaja de Lunes a Domingo de 6am a 9pm.
El horario se negocia al momento de la contratación, como parte del mismo se deberá contemplar la cobertura para un día del fin de semana.
Fecha del contrato: De inicios de Agosto a finales de Diciembre.
Position Purpose: Supports back-end processing for customers' orders and returns, also performs data entry operations.
We offer:
- Extraordinary employee experience
- Flexible schedule
- Work from home anywhere in Costa Rica (we provide all the required equipment)
- L.L.Bean employee discount
- Company doctor
About you:
- English level: B2+ (Upper-intermediate verbal and written)
- Education Level: Business Administration, Industrial Engineering, Computer Science Engineering students
- High attention to detail
- Strong analytical skills
- Affinity with systems and procedures
About the role:
Web
- Verify US and international addresses
- Verifies orders compliance with product and shipping restrictions
- Identifies possible fraud from web orders
- Resolves system discrepancies to release orders
Core
- Revise and release phone orders generated by customer inquiries
Returns
- Research customer profile to determine follow up actions in order to complete the return cycle
- Close financial transactions in SAP
- Refunds customer when applicable
CFM
- Research customer profile to maintain systems updated
Other tasks
- Key customer information or orders received through scanned forms
- Might participate on assigned tasks or mini projects within the department depending on the business needs, individual skills.
If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we're all in. Visit
to learn more.
Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves - because the uniqueness of each individual makes L.L.Bean better.
