Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. _
- A qualified Problem Manager - Intermediate that will partner with the Change Process Owner and other change managers to ensure teams are aligned with the global change process. This individual will play a key role in facilitating the request for change process to help meet business, compliance, schedule and operational efficiency objectives. Change Managers focus on the entire life cycle of a change including recommending modifications to business processes as needed. _
**What you'll do**:
- Work closely with the change requesters and assignees to ensure alignment with the Change Management process
- Assist in the review and approval of change requests
- Assist in leading the daily Enterprise Change Advisory Board meetings
- Manage and oversee the research and analysis efforts post incidents impacting Equifax systems and services, in efforts to assist in documenting permanent long term solutions in a timely fashion.
- Provide end-to-end outage and business communications. Provide appropriate reporting and drive improvement enterprise-wide.
- Will provide support from Monday to Friday from 8-5pm
**What experience you need**:
- Minimum of 2 years of **IT experience**
- Minimum of 2 years of experience in **ITIL or ITSM**
- Minimum of 2 years of **ServiceNow experience**
- English proficiency B2+
**What could set you apart**:
- Change and/or Incident management experience
- Good communication skills
- Self starter
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative work spaces, free transportation and parking, subsidized cafeteria, solidarity association and organizational growth potential through our online learning platform with guided career tracks.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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