**Payments Processor**
Are you looking to build a career in the financial services sector?
Ready to use your customer service, business, and administrative skills in a global business that is committed to making money move easy?
Join our Global Payments team here at Convera as a Payment Processing Associate.
**About Us**
We are the largest non-bank B2B cross-border payments company in the world.
Formerly Western Union Business Solutions, we leverage decades of industry experience and technology-led payments solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction.
Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
**Your role**
In this role, you will be joining the Payments Operations team, processing incoming and outgoing payments from business clients while assuring specific guidelines and criteria are met.
You will use your keen eye for detail to review data received from internal/external parties, compiling beneficiary templates for customers to utilise.
You will monitor internal systems and validate the data input, ensuring that all relevant information has been obtained and local routing requirements are met.
You will ensure all input is correct and all queries are resolved satisfactorily within agreed service level agreements.
You will escalate issues within the team and internal or external business partners when necessary.
You'll ideally have the following:
- Fluency in English **(essential)**:
- Ability to learn quickly and operate in a high-paced, high volume, dynamic environment
- Quality orientation
- Ability to pay strict attention to detail while performing repetitive tasks
- Ability to meet deadlines, sense of urgency, customer-centric approach
- Intermediate knowledge of MS Office, good computer literacy skills
- Ability to work both individually and as a part of the team
**Please note you must be able to commit to one of the two shift patterns**:
**1.
Monday to Friday: 7:30am to 4pm**
**2.
Monday to Friday: 10am to 7pm.
**
**Join us, and let's move money simply, securely, smartly**
**Job Types**: Full-time, Permanent
**Salary**: ¢7,000,000.00 - ¢12,000,000.00 per year
Application Question(s):
- Can you commit to a Monday to Friday - 7:30am to 4pm shift pattern?
- Can you commit to a Monday to Friday - 10am to 7pm shift pattern?