Partner Advisor

**Job Summary**

**Responsibilities**
- Drives multiple complex operational processes, such as Compliance queries and solutions, resolve data management cases, Contracts complex situations and non-standard cases.
- Acts as a project manager for moderately complex, small to medium projects.
- Work with Partners located in AMS, provide guidance and great customer support for brand new accounts

**Education & Experience** Recommended**
- First level university degree or equivalent experience; may have advanced university degree.
- Typically 4-6 years of experience in customer sucess, data management, team worker

**Knowledge & Skills**
- Advanced communication skills (e.g. written, verbal, presentation). Mastery in English and local language as well as other languages as required, Portuguese is a plus
- Ability to work as both a member and leader of a team
- Solid understanding of internal business processes and policies.
- Project Management skills and customer relationship management
- Power BI dashboard creation
- Demonstrated passion for understanding and meeting customer needs.
- Ability to empathize with customers and tailor solutions to their unique requirements
- Ability to convey complex information in a clear and concise manner.
- Ability to collaborate effectively with cross-functional teams to address customer issues.

**Cross-Org Skills**
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity

**Complexity**
- Responds to moderately complex issues within established guidelines.

**Disclaimer