locations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR00014182- This position will be based in Costa Rica and will be responsible to execute overall P2P activities. These activities include but are not limited to overall accounting and reconciliation activities related to all GL accounts within Accounts Payable scope (AP Trade account, AP Manual account, GR/IR non product account) in addition to analysis related to account balances variations and imports processes, 1099 reporting, SOX Audit records management review, JE entries, month-end and year-end closing of the AP modules, Professional Educational Interaction (PEI); performance of root cause analysis, and issue resolution related to system/personnel performance issues. 1099 reporting, support to Professional Educational Interaction PEI events handling and payment on time.
- General Responsibilities- Ensure P2P operations comply with statutory requirements, company policies, processes, procedures, internal controls, and Finance objectives.-
- Assure compliance with internal controls (SOX Manual Entries with correct support documentation, ASL according to the policies, etc.).-
- Support compliance with all audit requests (Statutory, USGAAP, etc.) which should be completed within 1 to 2 business days (the latest).-
- Drive process improvements or issue escalation noting any technological, process or resource deficiencies and manage, coordination. Support special projects as needed.-
- Responsible for supporting efficient and accurate monthly reconciliation of accounts under P2P scope (AP Trade account, AP Trade Manual adjustment account, Non-Product GR/IR account, among others related to P2P activities within ZFS scope) including Blackline monthly reconciliation and submission on time.-
- Coordinate with market, Banks's reconciliation team, ZFS Payments team, R2R team, Trade compliance and other resources to investigate and resolve issues as needed.-
- Perform trend analysis of account balances and present them as Flux analysis across Americas.-
- Comply with 1099 Tax settlements, deadlines, and inquiries in alignment with US guidelines.-
- Comply with abandoned property and escheatment processes based on market guidelines.-
- Assure reporting under Special Processes scope are executed accurately and delivered on time in addition to look for effective ways to run these.-
- Support new business integrations and align processes as they are migrated to ZFS P2P scope.-
- Assure Standard Operating Procedures are well documented and updated at least twice a year.-
- Timely approval of all payments and meeting card requests related to Professional Educational Interaction (PEI).-
- Elevate any issues that cannot be resolved, work as needed with the team lead, managers, and ZFS leadership to resolve the issue.-
- Actively seek process improvements, noting any technological, process, or resource deficiencies.-
- Develop assessment of root causes for major issues in conjunction with the different parties involved.-
- Support the timely reporting of key financial information; ensure performance meets agreed KPIs and SLAs defined by the business and ZFS leadership.- Qualifications (Training, Education & Prior Experience):
- Education- Undergraduate degree in Business Administration-
- Requires min 5 years of experience with P2P processes, administration, terminology, category knowledge, and advanced error resolution methods.- Job Experience- At least 5 years of experience in P2P processes including supervisory experience.-
- Highly developed management and leadership skills-
- Ability to work in culturally diverse teams with many levels of personnel and establish professional relationships-
- Experience working with ERP systems (preferably SAP).-
- Knowledge, insight, and experience in financial administrative and accounting processes.-
- Experience working in a customer-focused environment.-
- Previous Shared Service Center Experience.-
- Extensive familiarity with US GAAP standards and accounting requirements, depending on role location.- Professional Knowledge- Accounts Payable-
- Procure to Pay-
- Customer Service-
- Procurement-
- Vendor Master Data-
- Payments-
- Sourcing-
- Previous shared service center experience Accounting or General Ledger processes-
- Advanced error resolution methods- Skills/Abilities:
- Proficiency in English, Portuguese, and local languages, if required by market standards.-
- Excellent oral and written communication skills.-
- Proven ability to work in a team environment.-
- Strong analytical and problem-solving skills around accounting analytics and processes.-
- Demonstrated interpersonal skills, customer management skills, analytical, change management and communication skills-
- Basic computer skills (Word, PowerPoint, PowerBI).- Advanced Excel analytics capability, including pivot tables and data slicing.
- We Offer:
- Competitive salary and benefits package (private healthcare and insurance,
